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Jumeirah Carlton Tower


Hotel class 5.0 of 5
One Cadogan Place, London SW1X 9PY, England
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Reviews you can trust

77% Recommend
4.0 of 5 stars 61 reviews
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5 of 5 stars
Aussie in England
22 Nov 2009 | Trip type: Couples New

my husband and i stayed here for our 3 year anniversary and from the moment we walked in to this beautiful hotel, we were treated like royalty. Concierge and reception were incredibly helpful and showed us to our room. When we came back from lunch, we had a bottle of complimentary champagne and chocolate dipped strawberries waiting for us-heaven! The... more

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3 of 5 stars
New York City
26 Sep 2009 | Trip type: Business
1/1 found this review helpful

The hotel is in an excellent location. In mid-September, my wife and I stayed for 4 days and the stay was fine with the exception of the concierge making a reservation for us at a restaurant and when we arrived there was no reservation and we waited 2 hours at the bar to be "accommodated" before leaving to go elsewhere.... more

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4 of 5 stars
boston
10 Sep 2009 | Trip type: Family

I traveled to London for business and brought along family so we needed a pool. Jumeirah has a very nice pool also a nice hot tub and steam room. The hotel is nice and in a good location, you can walk to Harrods and lot of expensive shops on Sloan are right next to the Hotel. The doormen and bellmen... more

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4 of 5 stars
belgium
17 Aug 2009 | Trip type: Solo travel

Great location, good facilities (in particular the Peak Spa) and panoramic views from the rooms facing the garden. Good service. The rooms (unless you go for the very expensive suites) are on the small side (although well designed), in particular the bathrooms. Service is good but the atmosphere is somewhat impersonal and you could be anywhere ... in the Gulf... more

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5 of 5 stars
Espoo
4 Aug 2009 | Trip type: Business

Very good business hotel in London. Excellent fitness area and excersice possibilities, with a good sized pool. Breakfast is incredible - and the price as well. more

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2 of 5 stars
Stoke on Trent
28 Jul 2009 | Trip type: Family

I stayed at the Jumeirah Carlton Tower with my wife and our two daughters for my wife's 50th birthday. I was hoping it would be rather special but was disappointed by several aspects of the service that I wouldn't expect in a Travelodge let alone a 5-star London Hotel. It took over two hours and 3 phone calls before our... more

Management response from
JumeirahCarltonTower, Hotel Manager

Dear Guest, Thank you for taking the time to write a review about your recent stay with us. I was concerned to learn about the incidents you experienced, which have clearly marred your stay with us. Please accept my sincere apologies for not meeting your expectations. I do hope that we will have the opportunity to welcome you back to...

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5 of 5 stars
Toronto
22 Jul 2009 | Trip type: Family

Awesome Experience but a little expensive. I would definately go back there to stay esp it is the famous Dubai's Jumeirah brand. !!! more

Management response from
JumeirahCarltonTower, Hotel Manager

Dear Guest, We were pleased to read your review and to hear that you enjoyed your experience at the Jumeirah Carlton Tower. We note your positive experience of Jumeirah and your favourable endorsement of the Jumeirah Brand. We would like to thank you for your feedback and look forward to welcoming you back to the Jumeirah Carlton Tower . Sincerely,...

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2 of 5 stars
celebrationtiger
29 Jun 2009 | Trip type: Business

Had stayed here previously when it was a Hyatt and loved its location.Most recently stayed at the Berkely and it was great! The Carleton Tower now has none of its old English character, but more importantly for almost $600.00 per night it ranks among the most unpleasant room experiences one could have. The room was so small two persons could... more

Management response from
JumeirahCarltonTower, Hotel Manager

Dear Guest, Thank you for taking the time to write a comment on your recent stay with us. I am very grateful for your honest feedback. I have read with concern your comments regarding the size of the room you stayed in and would like to apologise if we did not meet your expectations. While the size of our rooms...

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3 of 5 stars
california
20 Jun 2009 | Trip type: Couples
1/1 found this review helpful

The Jumeirah Carlton Tower is a deluxe hotel, not too large, in an excellent location with first class service. The health club is first rate, the swimming pool is large and there is even a room to hit golf balls and take a lesson. Amenities like these come with a price and everybody knows that London hotels are not inexpensive;... more

Management response from
JumeirahCarltonTower, Hotel Manager

Dear Guest, Thank you for your recent post on TripAdvisor and we would like to thank you for pointing out the first class service rendered to you and the fact that you liked the health club. Your concern about the telephone charges are considered and we would like to assure you that our charges are competitive to other hotels in...

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5 of 5 stars
Thirsk, United Kingdom
7 May 2009 | Trip type: Couples

Stayed for a couple of nights taking in a show, a few sights and a bit of work. We got an upgrade deal through the hotel website, and got a no-cost upgrade to a small suite overlooking the Square gardens which was excellent. All Staff are very attentive indeed, friendly and welcoming, particularly the Breakfast staff, and the champagne bar... more

Management response from
JumeirahCarltonTower, Hotel Manager

Dear Nige460 We are delighted to read your review - that you enjoyed your experience at the Jumeirah Carlton Tower and that you were impressed with the facilities, service and dedication extended to you by our staff members. We would like to thank you for your support and look forward to welcoming you back to Jumeirah Carlton Tower in the...

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Jumeirah Carlton Tower Also Known As

  • Jumeirah Carlton Hotel
  • Jumeirah Carlton London
Address: One Cadogan Place, London SW1X 9PY, England
Hotels in London Jumeirah Carlton Tower
4.0/5.0
61