Stayed here in the past and had no hesitation in returning this time. We visited London to attend a couple of concerts at Royal Albert Hall - the hotel is also close to the Nat History Museum and the Victoria & Albert Museum. Good restaurants and pubs locally. Hotel service is excellent / staff are very friendly and attentive. Breakfasts... More

Very nice hotel in an historic building. Gloucester Rd. underground station is only feet away from the hotel. Located in the Kensington borough, it was just perfect for our needs. The service was spot on and friendly. There is a nice pub just across the street, and plenty of restaurants and shops nearby. I would definetely go back.

I stayed in early May 2013 for 3 days. The room was lovely and the service excellent. When booking, I neglected to mention that I walk with a cane. The front desk made sure I had a room close to the elevator without my even asking (even though this meant I got a free upgrade to a club room!) Gloucester... More

After staying in this hotel in December and having problems, the manager kindly offered my husband and I another stay with his compliments. We went to London this last weekend and stayed in a very nice room. The staff were very attentive and breakfast was delicious. I will definitely be our hotel of choice when visiting London as the location... More

If location is important to you then this hotel is excellent. Directly across the road from Gloucester Road tube station and buses outside to Westfield Shepherds Bus Shopping Mall.I chose this hotel as on the Piccadilly Line from Heathrow and only 3 stops from Victoria for the train to Gatwick Airport. Paid extra for the club room which was a... More

We were really impressed with this hotel. We found London very expensive but this hotel provided great value for money. The room was large enough and a very large and firm bed. Good sized TV and helpful staff. We stayed on the top floor which was very quiet. The only thing was the water pressure was a bit weak in... More

firstly let me say that i have stayed at this hotel many times and would still go back but on my recent visit 4/6/2013 i was very dissapointed as standards appear to have slipped,at almost £150 per night and this price only through a comparisson website (normally £250 per night) you would expect the wardrobe door not to be hanging... More

Recently had a 5 night stay with a group. I was pleased with the size of the room and the service from the hotel. The breakast was also very good and substantial. My only complaint is that the bathroom floor is very slippery. One from our group actually fell and my husband also almost fell and I found it very... More

This was my first time in London and the UK, so I wasn't too sure what to expect, but this hotel was fantastic during our stay. Hands down the best part of this hotel was the location. Location is one of the biggest factors for me when deciding where to stay and I could not have asked for a better... More