The hotel is marked as 3 stars hotel on Booking.com (which I always use to book hotels, which I trust, appreciate and love). But this time... We were booking the hotel last minute and the choice was very limited for this location. I've understand that I'm choosing very simple hotel, didnt have any expectations at all, and trusted that pictures... More

Excellent hotel, Francis was really helpful and friendly I'll definitely be recommending this to friends and associates. More

I have been staying at this Hotel since August 2011. They have always been very accomodating. The hotel is the perfect base for my business in London. I see no reason to change. More

Stayed a night at this hotel between Christmas and new year. Was pleasantly surprised. Hotel is far better than many of the reviews on Tripadvisor. This is an economy hotel that punches above it's weight. Received a very friendly and helpful welcome at reception. Was given a choice of rooms and settled on a double room on the 4th floor.... More

Positives to start with - lovely receptionist on the lunchtime shift and hotel location very convenient for Paddington. Price of £60 for room was fair for location. Basement room was OK - room was under the stairs - although nowhere to hang clothes bar improvisation using the light fittings. Evening receptionist was an indian fellow who arranged a taxi from... More

Booked rooms on late rooms.com. Photos are nothing like the place. We were given a room on the 4th floor, no lift and steep steps and each floor, ladders and ironong boards left on landings. The room was shabby, small, no towels until we complained. The window would not stay open and generally not fit for purpose.The bathroom was tiny,... More

seeemed pleasant from booking site. staff pleasant. breakfast adequate. The room was in the basement and very hot despite window being open; tv reception was intermittant but put that down to being in the basement. There was a damp smell as if a hot water tank had overflowed complained and was told it would be seen too; they did sort... More

The truth is the room is small, specialy the tiny shower. The 'hotel' looks more like a hostel, but lets be honest, breakfast + two blocks form one of the most important and 'center located' stations + a room for two for less than 80 pounds its a deal. More

It's not a lush hotel, but room 201 was ok. En suite bathroom with small shower. Towels in the shape of swans on the bed, receptionist keen to help you and show you and carry your bags to the room. Free in-room wireless. These guys are clearly trying hard, and if you just want a TV and a clean place... More