The hotel was pricey but very comfortable. Staff looked after you well. Breakfast was pleasant once you got in there after all the queueing. more

Stayed at this hotel over the weekend with a late deal on price. Great location and a grand foyer but this is where the positives end. Slow check in with bored looking staff. For what is normally a very expensive room, shabby decor and basic amenities- just about enough tea/coffee/milk in plastic tubes for two and drinking glasses were those... more

I was obliged to stay at this Hotel for four nights (although I left after three) due to attending a Conference here. I stayed with five colleagues and we all checked in together. Five minutes after checking in, four of us were standing in reception requesting a change of room. I didn't even bother walking into my first room as... more

This hotel looks like a museum or church from the outside and the interior is old but elegant. The room I got was small but very clean with a nice large bath. The hotel is right around the corner from the Russell Square tube stop....so travel is quick and convenient for all of London.There are plenty of dining options around... more

My room was only £100 less than a travelodge in London so wasn't expecting much, so what a pleasant surprise a lovely spacious room, great bathroom with bath not just shower. It was really clean, friendly service, efficient check in and easily walkable to lots of attractions including shops and British Museum and right next door to the tube. more

I stayed at Russell hotel for 4 nights combined business and pleasure. I found the room old and in need of restoration and the breakfast "English" in the worst sense, overcooked and bland. The hotel does not have wifi in the rooms but charges guests £0.5 a minute. I ended up with a bill of £50 for just checking emails... more

The Russell Hotel is a great building from the outside. But inside, it shows its age. Rooms are comfortable, but overheated in winter, and can be quite noisy as many have only old single glazing. My room faced into the internal courtyard, but was noisy all night due to (I think) the plumbing, and a lift (elevator) which had been... more

Stayed here for a two night weekend visiting son at college so the location was perfect. Got a cheap rate with breakfast included via GTA but thank goodness- I would have been very disappointed if we were there for longer or at full rate! Check in was brisk and efficient once we'd located the reception area tucked away to the... more

We were in room 725, a renovated room. My husband & I were there for the New England Patriots game at Wembly with his cousins. As we've been to London before & stayed at the Russell, we recommended it to his cousins as it is (we believe) the best value in town. His uncle & wife stayed at the Lansboro... more