Beautiful room, helpful staff until party started in the comonwealth club next door, thumping base even on the fith floor, reception no help at all. still going at 1 am. Not realy worth the £150 paid for the night... Ruined the night ... More

You can walk everywhere , get high floor, lots of lightand quiet. Staff friendly. Breakfast not with 12 pounds unless you are frivolous, plenty of places nearby! More

We stayed at the Citadines Trafalgar Square for nine nights over Christmas 2011. We had a great time, this was due to the outstanding customer service provided by the reception staff, a beautiful renovated studio apartment and of course the great location. We had stayed at the Citadines Trafalgar Square in 2009 and while we enjoyed the stay, the apartments... More

Stylish, though basic mini apartments in an excellent central location, for a very reasonable price. We were upgraded to a suite which had a cramped bedroom , and in many ways the studio apartments we saw appeared a better bet. There were renovations in the public areas which were disruptive, but these seemed as though they would be complete in... More

We stayed for New Years Eve and had 3 apartments. They are fully re-furbished and we all thought they were lovely,clean and spacious. The gentlemen on reception were polite, courteous and friendly, the coffee machine (free) in reception was a lovely touch, as is the free wi-fi Our rooms were on the 5th floor, 4 sharing so we each had... More

We booked two nights at the Citadines Trafalgar Square through hotels.com. I made the reservation in the morning for an evening check-in the same day. I was a little worried when the front desk staff did not automatically have a record of my hotels.com reservation (which was prepaid). But after showing them the confirmation they proceeded to check us in.... More

Even though we had a reservation made by our travel agent in Canada, they tried to say they had no rooms available. After long distance phone calls and faxes, wow suddenly they had a room for us, not something you need after a long redeye flight with two children. The location is excellent, room clean, bedding nice, it was cold... More

I stayed in this hotel on a 3 day short break with my son and his grandparents. We had a 1 bedroomed non-refurbished apartment. It all looked a bit shabby to be perfectly honest but the place was undergoing refurbishment so you just have to cross your fingers you're allocated one of the refurbished rooms. The double bed was lovely... More

we have just returned home after travelling in the UK for 4 months staying in several types of accommodation and this was by far the worst. Some of the staff could not even speak English and was most unhelpful. We were there in October and only had 1 blanket on the beds and when we asked for another we given... More