I booked a deluxe room for a one night stay, on arrival we were informed that we had been upgraded to a suite. This was a lovely surprise, and the room was fantastic! The bathroom was extremely spacious and the bedroom had all of the amenities one could want, I just wish we had been staying for longer! The staff... more

Just a weekend away for a friends birthday. I'd stayed here before and suggested to friends that we stay here too. Ideally positioned, on Tottenham Court Road, right near Warren Street tube station. Staff are courteous and efficient. Rooms were compact, but enough room for a table, coffee making equipment, a safe and plenty of wardrobe space. Shower was great.... more

I stayed here for a one night stay whilst on business and it was a very pleasant stay, very comfortable room. I didn't get a view at all and got quite a small room (but as a solo traveller that was OK but if I was part of a couple I would think it's a little bit small), so that... more

My first night at the hotel was not great - I had a very small room on the 2nd floor, front of building, and it was very noisy. So next day I asked if I could be moved to somewhere quieter. They found me a lovely room at the back of the hotel, moved my bags over there during the... more

I stayed in this hotel in mid October. The room was a single but the bed was very spacious and easy to sleep in. My room was located in a "back building" reachable over a glass bridge, very quiet and away from the main road. Like a fool I left two books in my room. Room service quickly found the... more

The hotel is situated about 10mins from one of the biggest shopping area's in London and very close to theatre land. Only a 5min walk to an underground station. The hotel was very quiet with the rooms well furnished. If you don't want to eat in the hotel there is a varied choice within walking distant. From the price it... more

From the first moment you stepped through the front doors right up until the time of your departure, the staff could not do enough for you. This is a top quality hotel, in the perfect location for getting to all the top sites in and around London. more

Excellent service from check-in to check-out - hotel manager was outstanding in accommodating short notice requests for myself and colleagues on a a business trip. Well looked after by the bar staff, all in all a very enjoyable stay more

The room I had was great (Suite 464) and I syaed for over a month. I had a great view of the GPO Tower (now the BT Tower) - but unfortunately the public are not allowed up the tower anymore. However, the hotel is only a 5 minite walk from Charolette Street - which has some of the best restaurants... more