The hotel was undergoing some changes during our stay, so there were some parts of the hotel which were unfinished. Otherwise it was lovely. The service was excellent and the drawing room was a nice place to have some tea after running about in the England fog.

I took my daughter for afternoon tea after she went to St James Palace to receive her Gold DofE Certificate. The staff were attentive and the service was excellent. We were made to feel welcome and the tea was served in stages which made us feel unhurried. We had Perrier Jouet champagne and a good choice of finger sandwiches. Small... More

I have been staying at this property for over 20 years - so I have seen changes over time as one would expect and this hotel remains a jewell of an experience in every way. On a recent European tour my wife and I stayed at Dukes for 10 wonderful nights in April 2013. This charming gem tucked away into... More

We recently stayed at the Dukes, our second time, in three years and it was a great experience with one exception. The staff and concierges all were professional and very willing to help, especially Ian and Mayur. The rooms were clean and everything was as advertised. Our only problem was that some other guest in our proximity didn't abide by... More

I recently stayed in this little boutique hotel for a few days over the bank holiday and I cant fault it. They gave us an upgrade to a higher category than we booked and we got an amazing deal over the internet. The Front Office staff are great and the bar made the best martinis in the world. Dinner was... More

We loved our stay in this hotel, from our very friendly check in to our beautiful and clean room. The neighborhood was gorgeous and the shopping in the area was amazing. We had breakfast at the hotel and it was perfect. A few weeks after our visit we ended up back in London at a different hotel that was the... More

We had high expectations of this hotel having read the reviews. We had taken note of the small rooms and managed to get an upgrade to a superior room. What that says about the other two levels of rooms (Dukes and Classic) is telling. The superior room is still on the small side. Decor is clean and basic and nothing... More

Popped in mid-week with a good friend for a little refreshment. A lady welcomed us and suggested the Champagne Lounge "and perhaps dinner for you two ladies?". Aladdin looked after us. He administered a lovely bottle of fizz and some super canapes. Circumstances took us away before dinner, but we were most impressed with Aladdin's fine presence to set the... More

Our stay was planned for a long weekend, and the hotel was perfect. Hidden out of the way from all the hustle and bustle of the busy city, with the bespoke and high standard expected from an up market boutique hotel. The staff were extremely helpful, especially as when we arrived we were given a room in an area which... More