Well where do I start? As we approached the Hotel, I remember thinking, pity the poor fool who has to stay here! And then I realised it was our hotel. In general, the hotels on Cromwell Road, look very presentable. However, The Cromwell Crown Hotel on approach, was DIRTY, BIN BAGS ON THE OUTSIDE, CURTAINS HALF HANGING DOWN. On entering... more

PROS: Cheap and good location CONS: REALLY DIRTY, no changing towels after 5 days of use and 2 explicit requests, bad smell, bathroom non sanitized with fungus everywhere with no toilet paper. Breakfast recyled. Someone tried to see inside my bag. REJECTED!!!! 2 OF 10. more

If you go onto the hotel's website the picture of the room is not one that you will get. Our Group occupied three rooms. 2 doubles and one single. The reception area is shabby with one sofa and two chairs. The carpet all throughout the hotel is old and needs replacing. On the website it states that every room has... more

This place is not a hotel, it is a hostel for students and foreign travellers. Had to pay £10 extra per night for an ensuite. Room was very small, mattress stained, could feel every spring, sheets did not fit bed, cover was torn, wires on floor, nails under carpet in doorways were exposed, window was single-glazed and cracked, bathroom had... more

This is the worst place I have ever seen! Dirty, smelly just down right disgusting! How could this hotel even be allowed to take bookings?? Carpets, curtains looks like they have never been cleaned - ever! We ended up going out & only returning really late so we didnt have to sleep much in the room, we slept with all... more

I needed a cheap hotel near Gloucester Road for one night so was not bothered , I thought it couldn't be that bad , how wrong I was . Firstly my double room didn't have an en-suite which it didn't mention in the booking I printed out , I was informed the room was on the 2nd floor and the... more

when I was going to check in i was stopped by a drunken little manger with a torn black suit and breath stank like rotten fish. once he started to talk I could not bear the smell so I turned my head. when I entered the room it stank so bad I nearly blacked out. I fell on the ground... more

Even for a budget priced hotel this was terrible, the beds were awful I could feel every spring.The plumbing left a lot to be desired with a rusty radiator hanging off the wall, you could only flush the toilet periodically, no main light in the room tv didn;t work, and as for the continental breakfast it would be laughable if... more

I would not even classify this hotel as suitable hostel accomodation. Room was filthy. Didnt feel comofrtable there at all. Stayed there due to the location and rate. Was booked last minute and didnt get a chance to check out the reviews. Assumed it couldnt be that bad considering it is in a nice area of London. The bed sheets... more