Stayed in a triple room with my sisters for an overnight stay and trip to the theatre. The room was old fashioned and definately could do with some modernisation.We were made to feel so welcome by the staff however .Nothing was too much trouble and the night porter even made us a sandwich at night when we came back from... More

I really don't know what I made of this hotel, we stayed for two nights, while I have nothing to complain about, I would probably try somewhere else if I were to go again... On arrival we were thrilled to see how great the location is, straight off Lancaster Gate Tube Station (which is on the central line) and bang... More

Stayed for my partners 50th, what a disappointment. This hotel is not a 3* hotel. If they got the 3rd star for the net curtains they could at least clean them. They were so dirty aand grey could not see through them. There are no tea and coffee facilities in the room which I have had at guesthouses and 2*... More

My partner and I stayed for two nights b&b and had dinner one night. The room was a fair size and comfortable although slightly old-fashioned. (And there was no tea set!) Bathroom facilities, hot water etc., were fine too. Our food was included in the room rate and was easy and delicious. The only thing is there was a rather... More

Stayed here whilst in London on business. Good location, helpful and friendly staff. Rooms are a bit dated and traffic noise quite loud but overall good size room, warm and clean and well equipped. Tea and coffee making facilities would be nice! More

3 nights B+B. Wish it could have been longer. Reception: 5+ stars. Could not be more welcoming. Room (twin): 4 stars. Exactly as requested (quiet). Adequately furnished for all requirements. Spotlessly clean and thoroughly serviced each day. Lack of complimentary room tray is a bit odd these days but not a problem. Breakfast: We opted for 'continental' which was more... More

I have just stayed at this hotel for 3 days while working in London. We were upgraded to a Deluxe Room which was a bonus. The room, for the price was excellent, it was very hot but there is Aircon and the Aircon was reasonably quiet. There were two single beds in the room as you would expect in a... More

A fantastic Hotel in all aspects!!. The staff are all extremely helpful, freindly and go out of their way to accomadate your every need. A lovely traditional small home from home hotel with a perfect location. We have stayed here on countless occasions and always receive 5* treatment. The food is very good value for money and its never a... More

Lots of reviews about friendly staff...they were marvellous with us and the children. Loved the atmosphere ... could say our room could do with some attention...but actually couldn't care less. Sat and had a quiet drink after kids and their mam had gone to bed..just so relaxing. Food very good and reasonable bar prices. Stayed at the Royal Lancaster across... More