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The Montcalm London

5.0 of 5
34-40 Great Cumberland Place | Top of Park Lane, Marble Arch, London W1H 7TW, England
Hotel amenities
Ranked #85 of 1,067 hotels in London
4.5 of 5 stars 411 Reviews
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411 reviews from our community

What travellers say about this hotel
  • Marble arch(35)
  • Oxford street(23)
  • Very nice(19)
  • Star hotel(17)
  • Afternoon tea(15)
  • Great location(14)
  • Hyde park(13)
  • Club lounge(10)
  • Flat screen TV(9)
  • Staff were friendly(6)
Traveller rating
    257
    85
    28
    28
    13
Only show reviews for Family (57) | Couples (181) | Business (88)
Date Rating
nomadlad
London
Reviewer
3 reviews
5 helpful votes
5 of 5 stars Reviewed 15 February 2012 NEW

Although, unfortunately for me, I can’t give a full review as I only stayed 1 night as a surprise visit, I can’t fault the hotel during my very short stay. I live and work in London, but wanted luxury for 1 night after a theatre trip with my partner and found the hotel ideally located friendly and in terms of... More

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Tyler Y
Torrevieja, Comunidad Valenciana, Spain
1 review
2 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW
2
people found this review helpful

We had a great time at the hotel it was very central and clean the only Complaint that we have is when we asked the concierge for a Taxi to the airport they phoned their own Private Hire Car Company and we were over charged £100 to Terminal 3. Myself and my family got a London Black Taxi From The... More

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NanB73
Riehen, Switzerland
Senior Reviewer
9 reviews
4 helpful votes
3 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

I stayed in the Montcalm for 4 nights and was given one of the rooms underground with no view except a dire wall. To note the room and the bed were pretty small for a double room and a little less furniture (1.40 m! bed, 2 chairs, a writing desk, another table with a plant, a wardrobe and two bed... More

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SunshineSally007
London, United Kingdom
Contributor
14 reviews
6 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW

I loved my stay at this hotel as a treat booked by my husband this week. First the location is ideal for travelling around town only two minutes to Marble Arch Tube on the Central Line. The room was immaculate and great attention to detail, Elemis toiletries, salon worthy hair dryer, showercap with a band (only those with really long... More

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mungoman
Hamilton, Canada
Senior Contributor
33 reviews
8 helpful votes
5 of 5 stars Reviewed 10 February 2012 NEW
1
person found this review helpful

Holiday Inn this isn't! Wish I could afford to stay here again but suspect it was once in a lifetime. You know you have arrived when your hotel doesn't have a check-in counter. A lovely young lady checked us in at a desk then escorted us to our toom. Smallish but beautiful. The room, not the young lady. Though, come... More

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jamesh1000000
Leeds
Contributor
12 reviews
1 helpful vote
5 of 5 stars Reviewed 6 February 2012

Stayed here for one night at the weekend, before we set off I emailed the staff asking if we could have an early check in due to trainarriving mid morning. When we arrived at the hotel not only did we get an early check in but also a free upgrade which was nice :) Room was very nice, nothing to... More

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Sabine Altschaeffl, General Manager at The Montcalm London, responded to this review
9 February 2012

Dear Guest, Thank you for your feedback. We appreciate your comments and feel very proud that the team at The Montcalm were able to meet your expectations and that you loved the hotel. The chef is delighted with the positive feedback on the food and joins me in thanking you. We look forward to welcoming you back at the Montcalm... More

rover75golf
Newcastle-upon-Tyne, United Kingdom
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 3 February 2012

Booked on a last minute site, wasn't sure about hotel but it was great, nice rooms, good location,the most helpfully staff I have ever had in a hotel in London. Food in general was excellent if somewhat highly priced but they do take taste card bookings so dinner and drinks worked out at only £36 per head which for london... More

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Sabine Altschaeffl, General Manager at The Montcalm London, responded to this review
9 February 2012

Dear rover75golf, Thank you for your feedback. We appreciate your comments and feel very proud that the team at The Montcalm were able to meet your expectations and that you loved the hotel. We look forward to welcoming you back at the Montcalm soon. Kind Regards Sabine Altschaeffl General Manager More

somerville515
Torquay, United Kingdom
Senior Reviewer
9 reviews
9 helpful votes
5 of 5 stars Reviewed 2 February 2012

Sayed one night in a club room and the hotel is great. The Plus Points: 1.Great Staff - a first for me for a London Hotel - so polite and cheerful ! 2. Location - seconds from marble arch and park lane 3. Value for money - good size rooms for London 5. Lots of extras in the room plus... More

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Sabine Altschaeffl, General Manager at The Montcalm London, responded to this review
9 February 2012

Dear Somerville515, Thank you for your feedback. We appreciate your comments and feel very proud that the team at The Montcalm were able to meet your expectations and that you loved the hotel. We have taken on board your comments regarding some information not provided upon check-in; we shall strive to overcome this. We look forward to welcoming you back... More

Thistle2708
2 reviews
5 of 5 stars Reviewed 1 February 2012

We've stayed at the Montcalm a handful of times now and we're never disappointed. It's a lovely hotel - staff are very friendly. Breakfast delicious. Very good service too. They knew it was my birthday and really spoilt me- will be booking up soon to go back! More

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Sabine Altschaeffl, General Manager at The Montcalm London, responded to this review
9 February 2012

Dear Thistle2708, Thank you for your feedback. We appreciate your comments and feel very proud that the team at The Montcalm were able to meet your expectations and that you loved the hotel. I am delighted to know you have stayed with us a few times already and we would love that The Montcalm should be your home away from... More

tillyBurnley
Burnley
2 reviews
5 of 5 stars Reviewed 1 February 2012

This was our first visit to London and the Hotel didn't disappoint. The staff were courteous, friendly and helpful. Nothing was too much trouble. The interior is opulent but modern and the aromas, as you enter, were fabulous. A truly memorable experience at an affordable price in the centre of London. More

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Sabine Altschaeffl, General Manager at The Montcalm London, responded to this review
9 February 2012

Dear tillyBurnley, Thank you for your feedback regarding your recent stay with us. We appreciate your comments and feel very proud that the team at The Montcalm were able to meet your expectations and that you loved the hotel. We look forward to welcoming you back at the Montcalm in the near future. Kind Regards Sabine Altschaeffl General Manager More

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The Montcalm London Also Known As

  • Montcalm Nikko Hotel London
  • London Montcalm Nikko Hotel
Address: 34-40 Great Cumberland Place | Top of Park Lane, Marble Arch, London W1H 7TW, England

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The Montcalm London
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