Good breakfast. Good location. Good staff with the exception of the manager. Very very tired rooms. We were rudely woken by the night staff thumping on our door at 1.30am (after a 24 hour flight this wasn't welcomed) Apparently someone had left a tap on and flooded downstairs room. It was not us. We expected some kind of apology in... More

This hotel is located in bayswater! easy access to shops, tube station,hospital..etc..affordable and clean! staff are very friendly and very helpful! really good malaysian restaurant i the hotel! you must try the steamboat dish in the restaurant. (fondue) totally awesome!

My company have an agreement with the hotel so usually we'd stay here, but I have no complaints. The neighbourhood's nice and peaceful & of course hotel's proximity to the Bayswater tube station's excellent for travels. As for the rooms, I was lucky to get one of the newly refurbished rooms on the top floor but I was first surprised... More

When we arrived at the hotel it looked very impressive. The reception area looks nice aswell and we were greeted very friendly. The room however (no 125) was in need of an upgrade into the 21st century. Dark brown furniture all over the place, making the room even smaller than it was. The bathroom is a good size, but in... More

The room was shoddy with torn wallpaper, sagging floors, hard beds and scratched walls. The front desk staff would let out an inconvenienced sigh when we asked a question. The computer in the lobby was coin operated and we had to dump 8.00 pounds to confirm our flight and print four pieces of paper. The continental breakfast was a joke.... More

We just spent three wonderful days in Holiday Villa London and we got treatened like VIP's. The staff is very helpful and friendly and always at your service. Important for us that the front office could give us many tips where to go out for shopping - dining and visiting places. The room was romantic and cosy - just perfect... More

The Holiday Villa Lagenda Restaurant provides marvelous Asian / Malaysian food with pleasant ambience and friendly staff. The location is very strategic which is very near to parks and shopping area. Definitely going there again if in London.

I havent had a chance to stay at the hotel since it was my 1st visit to london which i had booked a different hotel thru internet.but i had to say that Lagenda restaurant is one of the best malaysian restaurant in london.it came through me by word of mouth of my friends.love the food so much and the staffs... More

Stayed at Holiday Villa for about 3 days and I must say I really enjoyed myself there. It is located just a short 5-7 mins walk away from Bayswater and Queensway Underground and this gave us a lot of convenience getting around. Through the very patient and informational staff, my boyfriend and I soon realised that we could walk to... More