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base2stay Kensington

4.0 of 5
25 Courtfield Gardens, Kensington | Kensington, London SW5 0PG, England
Hotel amenities
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Ranked #36 of 1,067 hotels in London
4.5 of 5 stars 1344 Reviews
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1,344 reviews from our community

What travellers say about this hotel
  • Earl court(129)
  • Tube station(83)
  • Very clean(58)
  • Friendly and helpful(48)
  • Single room(31)
  • Great location(31)
  • Free internet(29)
  • Would definitely stay(24)
  • Flat screen TV(17)
  • Front desk staff(11)
Traveller rating
    820
    431
    54
    29
    10
Only show reviews for Family (254) | Couples (473) | Business (217)
Date Rating
StinkingBishop
Oxford, United Kingdom
2 reviews
5 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW
4
people found this review helpful

Have stayed 4 times already. Definitely my 1st choice for a business trip. All the rooms I've stayed in have been quiet and clean. Staff friendly and helpful. I was offered a free late check-out and free room upgrade as a regular visitor. Will definitely come back again. PS I always eat in my room with no problems =)) More

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Jane M
Norwich, United Kingdom
Reviewer
5 reviews
2 helpful votes
1 of 5 stars Reviewed 13 February 2012 NEW

We chose this hotel because we wanted to be able to do some minimal cooking and eat in our room. There was no space to prepare food (eg a salad) and no space to eat. Even by London hotel standard's the room was small. No way was it possible to use the 'kitchenette' (microwave in a cupboard) to prepare food... More

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Amie_Conway, Manager at base2stay Kensington, responded to this review
15 February 2012

For the benefit of other readers, I would like to take this opportunity to explain the circumstances of this booking. We appreciate that our guests have expectations before they arrive, and we are proud that we often exceed these expectations. However, in this case, the guest thought our rooms were serviced apartments, and therefore expressed disappointment that there wasn’t a... More

Izzet Z
Kyrenia, Cyprus
Contributor
17 reviews
10 helpful votes
3 of 5 stars Reviewed 11 February 2012 NEW
2
people found this review helpful

I stayed 3 nights and it's an excellent base if you are going to a conference in Earls Court Exhibition Centre which is around 7 min walk away. Staff were friendly and efficient. Free wifi was working perfectly and that was my main reason for choosing this hotel in the first place. Nevertheless, there is one major issue that needs... More

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Amie_Conway, Manager at base2stay Kensington, responded to this review
14 February 2012

Dear Izzet Z, Thank you for your review of base2stay Kensington. I’m pleased the location and free Wi-Fi matched your needs, along with our friendly and efficient service. I am sorry that you were inconvenienced by the sound of running water during your stay. This is the first complaint of this nature we have received, therefore, upon reading your feedback,... More

pollyhanna
Charente Maritime
1 review
1 helpful vote
5 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

Very well located, being situated very quietly but just three minutes walk from the Underground station, shops, pubs restaurants and all other amenities, this boutique style hotel has excellent rooms each with a small kitchenette. Self catering supplies are easily available alongside the underground station. My only negative observations would be that the heating / ventilation system was quite noisy.... More

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Amie_Conway, Manager at base2stay Kensington, responded to this review
13 February 2012

Thank you for your positive and informative review of base2stay Kensington. To explain your comments; we have washing-up liquid and cloths available, however we only put them in guest bedrooms on request as we wouldn’t want our guests to feel obliged to wash-up. Our daily-maid service will take care of this for you. I’m sorry if the air-conditioning was noisy;... More

antwerpen-centraal
Antwerpen
Senior Contributor
23 reviews
25 helpful votes
5 of 5 stars Reviewed 8 February 2012
3
people found this review helpful

We stayed 8 nights. One of our best hotel stays anywhere (and we travel over 100 days a year). Big bed, firm mattress, deep sleep. Lots of supermarkets in the area. Buy your favorite snacks and enjoy it in your room. Fridge, microwave, hot water kettle, plates, cutlery, corkscrew, glasses, tea cups. No dining table -- only a laptop desk... More

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ArzuS
Istanbul, Turkey
Senior Contributor
35 reviews
35 helpful votes
5 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

This was my 3rd stay here, still impressed with the level of service from the hotel staff, especially during this visit - for example, on the morning of departure, right at check-out time, I had a luggage malfunction and had to urgently get a new one in time to re-pack & get to the airport on time to catch my... More

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Australienkenner
Cologne, Germany
Contributor
20 reviews
13 helpful votes
5 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

This was my second stay at Base2Stay in Kensington and I was just as impressed as last time. Room: Since I only stayed for one night this time, I booked a single room instead of a larger double room. I found the size of the room to be perfectly adequate for one person and would not have minded staying there... More

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vanbags
Madrid, Spain
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

i stayed in the base2stay kensington last october for a couple nights. the front desk staff was friendly and helpful; at night and during the day. i felt safe at night in the neighborhood and in the hotel itself, which was important since i was traveling alone. the free wifi was fast and always available. i never heard my neighbors... More

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EBJ11
Rancho Santa Margarita, California
Contributor
16 reviews
21 helpful votes
5 of 5 stars Reviewed 4 February 2012
3
people found this review helpful

My first trip ever to London !. It was a business trip and we had 3 stays in 3 different hotels to look forward to. Our first stop was a one night stay at Base2Stay in Kensington. This is a lovely boutique hotel situated in a quiet neighborhood . It has a very contemporary look but it’s also very comfortable... More

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Hotelinsect
1 review
5 helpful votes
5 of 5 stars Reviewed 4 February 2012
5
people found this review helpful

I booked this hotel based on the good reviews I read. I have to say that it worked really well for me. The room was clean and very comfortable and modern, which I loved. The area is quiet and safe and many restaurants and cafes around. What really impressed me though was the staff & the service. It was quick,... More

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base2stay Kensington Also Known As

  • Base2stay Kensington London
  • Base2stay Kensington Hotel London
  • Base 2 Stay
  • Base2stay
Address: 25 Courtfield Gardens, Kensington | Kensington, London SW5 0PG, England

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