Make no mistake this is simply a bed factory, not a real hotel, yet they charge hotel prices. Very surly receptionists. Pushed from one end of the long counter to another, register at one end, walk to the other end of the desk to enter car reg no, etc. No offer to help with heavy bags, didn't even come acorss... More

We stayed 2 nights in January 2012. The room was spotless, comfortable and had the usual Holiday Inn amenities. It is 3 minutes walk from the train station with good connections to Clapham Junction and so to Gatwick. It is adjacent to an all night garage so maybe ask for a room not on that side. And remember to turn... More

Expensive given the low quality of the hotel and the staff service. The Holiday Inn Express should not be confuse with Holiday Inn - they only have a name in common. Staff service is slow and lethargic - chatting in rear office while a queue of guests wait to check in. I paid £6 for the car park and was... More

I only checked in at about 10pm so had already eaten but I enjoyed a drink in the bar and found the staff friendly. My room was functional and clean and had all the basics with a comfotable bed. I was high up so had a view with no noise at all. There was no time to sample the free... More

My friend and I picked this hotel as part of an airfare-hotel combo deal on Travelocity on our trip to London for New Year’s. We stayed a week. We picked the hotel because it looked decent and was less expensive than other hotels. I'd say this hotel was average. I expected a little more from the description but it was... More

Having booked a family room for 2 nights we checked in at 8.30pm to find that our room was set up as a double, not ideal with 2 small children. We went o reception to ask for extra bedding for the sofa bed, the receptionist was rude and then we waited 45 mins to get it. On a lighter note... More

My 80 year old father stayed at this hotel whilst spending his Christmas Day with me. The room was spotless and the reception staff were friendly and he enjoyed his stay. Sadly his stay was rather ruined by me receiving a £60 parking ticket for dropping him off. The car park has a barrier entry with ticket machine which was... More

Stayed here for my 30th birthday. Good location in a nice area. The hotel room was nice and I got a room view across to Chelsea. It's a few minutes walk to Wandsworth Town railway station which links to Waterloo station (for the London eye this is the best station. My only complaint was that the breakfast was hard work.... More

I stayed here last week when the prices pre Christmas in Central London for a Thursday were silly. Although run along similar lines to Travelodge / Premier Inn etc, this chain has kept a quality feel to their dumbed down hotel offering, which was really appreciated. The location was good for the railway station (Wandsworth Town), which is a fairly... More