I spend almost half my life in hotels around the world from "No Stars" to "All Stars" but this property has a unique appeal that I had not experienced before, it felt like home. First the entire staff, from checking in to the concierge and in the restaurant were outstanding. There attention to every detail like remembering your name contributes... More

It may be at the more expensive end of the hotels in London, but for me, it is worth every penny. The service is superb but without feeling fawning or forced. I always tend to go for a Deluxe room as it gives plenty of space and, in my opinion, the best value for money. The location is excellent for... More

I've had a fair amount of travel so far across few countries in Europe, Australia and middle east. But it is the first time I felt I wanted to come online and write something about a hotel I stayed in. The customer service I experienced starting from the doormen to the front desk and everyone else was really different from... More

I have been using CGH for two years and last year (2011) I spent over 30 nights here. The staff are delightful and the rooms excellent - I always have a deluxe room for space to work, the smaller ones can be cramped - with beds that are sensational. There are one or two drawbacks. Wifi is a cost option... More

Were it not for my new policy of marking down for not providing free WiFi for guests when you are paying top dollar and even Starbucks and Nero give it for free. Extremely annoying and petty for a hotel that is charging a hefty fee for a room to not through in Internet. Hopefully if enough people do this they... More

I travel to London twice a year for work. Once I found the Covent Garden hotel, I decided never to stay anywhere else. First off, their location is ideal in my opinion for great shopping (SOHO, Covent Garden), fantastic dining, and the theater district, of course. Secondly, everything about the hotel is beautiful: amazing decor with each room sporting it's... More

Stayed early Jan 2012. Two connecting junior suites on the 3rd floor. Brilliant, wonderful, fantastic....they all fit the bill in describing our stay at this oasis in the middle of London. Staff are friendly, helpful & a pleasure to deal with. Rooms are very large & fitted out in a style that looks better in person than in the hotel... More

I have been staying here for years and i love it. Great rooms, especially like the tv in the bathroom. I usually have a Junior Suite and these are all decorated differently and spacious. Great welcome, they always remember me when I return and I always feel very at home. The residents lounge is a superb haven from the hustle... More

My daughters and I stayed here 3 years ago and couldn't wait to return. The rooms are all brightly decorated, beds comfy, curtains to darken the rooms, large bathrooms with separate showers. Great service all around the hotel. The restaurant is about triple the size that it used to be - big improvement. The location in the seven dials is... More