The hotel was filthy the window in my room was broken and would not close so it was cold and never got any sleep for two nites would never stay there again . More

carpets were filthy, room was dusty, whole hotel didn't look like it had been cleaned in a while. shower was shared and never available. service was appalling. overall very unhappy with this hotel except for the location. not even a 'thank you' from reception when we checked out. More

I regularly go to London on business for a few consecutive days and if I can find a low cost room to stay in, I'll stay over other than pay the train fare home and back the next morning. They are usually models rooms and nothing to write home about, but this time I booked the Old Friend. Never again.... More

That was an really poor experience. The hotel is lousy and not really clean. Rooms are small and the "breakfast" is poor and sad. The owners forgot to turn on the heating in our room for two nights in a row.. so the room was freezing cold and the second night we had to turn it by ourselves. The last... More

This hotel was an ideal base for a weekend trip to London (two couples in our thirties). It is a short walk from Bethnal Green station which is just one stop from Liverpool Street and two from Bank, which connects to most underground lines. Luckily I chose to ignore all of the bad reviews on this site and went with... More

We came on Thursday, and there was an excess of "air fresener" in the room... and later we discovered why...the room had a significant measure that generates the odor. We spend there 3 nights, and with no sheets or towels changed, on night number 3 the humidity of our bed was unbearable.Do not stop here. Sincerely , Silvana. More

I booked this hotel 2 days before staying for £70- my husband and I had room 102 which is a double with en-suite. I work in Tower Hamlets and was meeting friends on a weeknight so stayed over to avoid a late night commute home. I chose this hotel for it's location to the Central line and my bus route... More

We made our reservations a few days before arriving. When we got to the hotel, which is a little out of central London, but still very accessible through bus mainly, we were surprised by a surcharge for paying with a credit card (which was advertised NOWHERE). There was a kind man who then led us to our room. At first,... More

horrific sleepless night, first room cockroaches crawling on floor, on head board and in the bed. so upsetting. they changed my room, next room felt dirty, hairs and skin in bed & what looked like blood splatted on wall. guy couldn't speak english, showed me to my room then asked for 50p. felt entirely unsafe, itchy and creepy. complained and... More