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BEST WESTERN The Boltons

4.0 of 5
19-21 Penywern Rd | Earls Court, London SW5 9TT, England
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Ranked #178 of 1,067 hotels in London
4.0 of 5 stars 252 Reviews
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252 reviews from our community

What travellers say about this hotel
  • Earls court(48)
  • Tube station(19)
  • Very small(12)
  • Breakfast room(9)
  • Friendly and helpful(8)
  • Flat screen TV(8)
  • Full english(5)
  • Would DEFINITELY recommend(4)
  • Great location(3)
  • Front desk staff(3)
Traveller rating
    84
    129
    30
    6
    3
Only show reviews for Family (22) | Couples (93) | Business (51)
Date Rating
Angela F
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 9 February 2012 NEW

I was here on business for 2 nights, I stay away very frequently and felt the hotel deserves the review. The reception light and airy the reception staff very friendly and welcoming. FREE internet access.... bonus, no problems with accessing. My room was on the 1st floor. with air con, I had a most comfortable 2nights sleep with comfy pillows... More

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aengusmum
West Sussex
Contributor
13 reviews
10 helpful votes
4 of 5 stars Reviewed 25 January 2012

Earls Court/West Brompton/Kensington is such a mixed area for hotels, if you want to avoid the chains and some very high prices. So it took a lot of sifting through to find one I thought would fit what I wanted - a decent room for under £120 near to the exhibition centres. I sent an email to The Boltons before... More

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claire418
Lisburn, United Kingdom
Senior Reviewer
9 reviews
1 helpful vote
3 of 5 stars Reviewed 6 January 2012

The hotel and room was modern, the staff were friendly, spotlessly clean, bed was very comfortable. Furnishings and fittings modern. We stayed in room 208, which had a window that we could not see out of, as it was approx 8ft of the ground, so we had no view. Room small and very warm. Don't mind getting a room with... More

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Wasim Younis, Owner at BEST WESTERN The Boltons, responded to this review
3 February 2012

Dear Claire418, thank you for your comments, we are sorry you were not happy with the room window. BW The Boltons Hotel was created from Townhouses and as a result we have a few rooms that have a small window as a result. Next time you come to the hotel we will try and allocate you in one of our... More

TravellerfromBelgium
Antwerp
Contributor
13 reviews
2 helpful votes
3 of 5 stars Reviewed 27 December 2011

Positives: great value, very clean, a very, very friendly staff, nice newly renovated modern rooms, great location a few steps from Earls Court station. Negatives: very small room (standard), tiny bathroom with toilet only 5 cm from wall, so to use it you have to sit sideways. Breakfastroom way too small if hotel is fully booked. Breakfast okay, but nothing... More

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Wasim Younis, Owner at BEST WESTERN The Boltons, responded to this review
3 February 2012

Thank you for your positive and negative comments, we are glad that you found the BW The Boltons Hotel clean and modern, also that you found the staff very friendly. Our hotel was created from townhouses so some rooms and bathrooms are small, but we do have larger rooms if guests wish to pay more. We hope to see you... More

JimDKL
Kuala Lumpur
Senior Reviewer
8 reviews
7 helpful votes
4 of 5 stars Reviewed 24 December 2011

This is a very clean, comfortable and great-value hotel, conveniently located a few minutes from the Earls Court tube station. A real highlight is the friendly staff, both at front desk and also in the breakfast room. I had a small single room on 2nd floor, but was very well equipped with a lovely small bathroom attached. The decor is... More

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sizzleskins75
Singapore
Reviewer
5 reviews
5 of 5 stars Reviewed 23 December 2011

It was 10yrs ago when I went to London n this trip was truly a memorable one. I stayed here in a single room on the 4th floor, room was overlooking the street. Location is superb , just a 5mins walk you'll see Earls Court metro thats d Piccadily Line to Heathrow airport. Walk further down you can take bus... More

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Davidphx
Phoenix, AZ
Senior Reviewer
6 reviews
10 helpful votes
5 of 5 stars Reviewed 16 December 2011
1
person found this review helpful

This is a wonderful hotel for many reasons: location, reasonable prices, newly rennovated rooms and excellent front desk service. They provide a full breakfast and it's very good too. My room was on the ground floor and was quiet, clean and large. The front desk ladies are very knowledgeable and eager to help with all questions. The Earl's Court tube... More

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Joseph N
London, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 13 December 2011
1
person found this review helpful

I rarely feel compelled to write reviews after staying somewhere but my stay at the Best Western's The Boltons was just... well, it was pretty alright if you catch my drift. The radiant restaurant staff catching my eye meant at one point I spilt my coffee... Don't worry though my friends, coffee is merely coffee in the kettle pot of... More

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duckiesss
Hong Kong
2 reviews
1 helpful vote
4 of 5 stars Reviewed 7 December 2011

I stayed at the hotel for 3 nights in June. It was a good hotel. It takes only several minutes to the tube station (Earls Court). It is located in a quite street with other small hotels. My room was on the top floor. It's small but clean. The bed was comfortable. The staff was helpful and friendly. Plus, there... More

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Sabatonk
Ottawa
Contributor
12 reviews
47 helpful votes
4 of 5 stars Reviewed 30 November 2011
1
person found this review helpful

I stayed here on 2 separate occasion in August. My very first night here was great. The staff when I checked in definitely could have been friendlier - but I loved my room. Yes, its not that big, like most hotel rooms in London, but it was so great to me. comfy double bed - lovely tea set, flat screen... More

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BEST WESTERN The Boltons Also Known As

  • Best Western London
  • London Best Western
Address: 19-21 Penywern Rd | Earls Court, London SW5 9TT, England

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