Generally excellent apart from night time noise. We were greeted by Kaz who showed us to appartment 4 All very clean, bright and modern with plenty of space and all the accessories you would expect. Location is good it's just a short walk from Sloan square. With only minimal upgrading it could be truly great. However for us in appt... More

I cancelled booking at another hotel because of poor reviews, booked Draycott before seeing reviews and was nervous of my 10 day booking having flown in from Australia. Absolutely unfounded reviews, fantastic place to stay, great location, friendly reception by Kaz, who had waited hours for us to turn up.we had apart 5 top of stairs, kept us fit a... More

I am looking for a 5-start serviced apartment in Chelsea during my move from London to Paris in late April, six weeks away . I have spent one week of phone calls (answering machine and no call backs) and e-mails requesting to see a room before I book. I live around the corner and could pop in any time. There... More

We spent 3 nights at the draycotts Apartment and had a very pleasant stay there. The relation manager, Kaz, was very nice, patient and attentive to all our needs. Our flight was delayed and we got to apartment really late, but we had no problem checking in as Kaz was waiting for us and we got in right away. Our... More

The only reason we didn't check out and go to a hotel was that we a) couldn't get hold of anyone to check us out and b) our credit card was debited the full sum when we booked. Our arrival time changed and we emailed twice to advise of this but had no response. When we finally did arrive it... More

I have stayed at Draycotts for 4 nights (December 1, 2011 to December 5, 2011). The location is amazing and the room was clean, however, there was no internet access for my whole stay. The place is falling apart! Our air conditioner was so loud and dripping (we almost got flooded and had to put a glass under it, see... More

I booked an apartment at Draycott's of Chelsea on the basis of the great location and services supposedly supplied. Throughout the stay (I checked out after 3 days and moved into a hotel at substantial extra cost to myself) there was no WIFI access, even though the site states the following: "Unlimited Hi-Speed Broadband Internet is provided free in each... More

I booked this so called boutique apartment for a family birthday celebration only to be disappointed at every turn. The place is dirty, including the bedding for the sofa beds, not equipped properly, we booked for 4 people but there were only 2 glasses in the cupboard. They are not serviced although we were never told this until we arrived... More

Just returned from a week at Draycotts. The location could not be better, walking distance to grocery, deli, tube, restaurants and shopping. The maid staff is very nice and does a nice job. But the place is falling apart! There was broken furniture in the hallway, lights burnt out 'due to an electrical problem', our shades would not raise, we... More