Do not stay here Unless you want to be woken up with extremely loud building work at 8am..it is so noisy it feels as though it is in the apartment. Apartment is ok but small. I am amazed that I was not pre warned that there is building work going on as somebody else complained in November.. More

i booked this for some guests, it looks very nice from the pictures but it is not as it seems. Rooms are too cramped and the surroundings of the building are horrible. there is absolutely no customer service, i rang today in their opening hours which is 9-5.30 (at approximately 5.25 and they had already closed and i had to... More

Stayed in an apartment situated on the 2nd floor for two nights (4 adults). The apartments are situated just of fleet street and an ideal location for exploring London a short and safe walk to covent garden. The apartments are clean and tidy but a little worn in places ie flooring scuffed, bathroom in need of TLC. We really enjoyed... More

I was quite nervous after reading some bad reviews but I have to say the apartment we were allocated was really nice. It was large, bright, clean and had everything we needed for our stay. We stayed on the 2nd floor in a two bedroom apartment. One room was ensuite and there was also a good sized bathroom with bath.... More

Booking easy on the web but self check in needs codes, they only send against docs and credit card copy by fax. I booked on saturday. They are unreacheble evening/night and in weekends. I arrived tuesday. Monday was holiday in London, so no way. Left a message in the voice mail for getting the codes by sms, arriving late afternoon... More

....and it did, sort of - minus the cleanliness factor and services which were operational (phone, internet, TV). The crockery, glasses and utensils had a layer of grease/grme to them, the Master Bath sink had trouble draining, the Master Bath Loo barely flushed and even the pedal bin in the kitchen didn;t work. It was almost impossible to get a... More

Staying at Lombard Lane was a pleasant experience. The location was perfect and the its self check-in service made my stay private and personal. The apartment itself was very tidy and new with great facilities. I will definatly be back next time, however i did have to call the office once and they dealt with my query immediatly. More

Possibly the worst place I have ever experienced. Shower was overgrown with mildew. Staff was impossible to get in contact with after multiple attempts, and will charge a 50gbp service charge for calling. Email address provided does not work. Cleaning services not performed. The saving grace would have been location, however is situated right beside a bar, where patrons had... More

No on site staff so difficult to communicate. We stayed here for 2 weeks in winter, we arrived when it was dark so it was not easy to see the apartment building, and it was quite a procedure to find the room and the keys. The ceiling was low and the unit was very close to the road. Took at... More