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The Racquet Club Hotel & Ziba Restaurant


5 Chapel St, Hargreaves Building | (formerly The Liverpool Racquet Club), Liverpool L3 9AG, England
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55% Recommend
3.5 of 5 stars 31 reviews
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All (31)
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5 of 5 stars
V100SLD   8 contributions
Blackpool, United Kingdom
18 Jan 2010 | Trip type: Couples

The building is an architectural delight and has been converted with no expense spared, the accommodation is chic, the leisure facilities superb, the cuisine second to none in the city. Above all, the level of service is to such a high standard it is all like stepping back in time. First rate from the the second of arrival to the... more

Really awful
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1 of 5 stars
TheRedRobin   1 contribution
North Yorkshire
9 Jan 2010 | Trip type: Couples

2 days before we were due to stay I got a phone call saying the hotel was overbooked and they did not have a room for us. The receptionist valiantly tried to get another room for us, at one point indicating there may be nowhere for us to stay at all. It was our wedding anniversary and I was gutted.... more

Management response from
GMRacquetClub, Manager

Dear “TheRedRobin” I am so sorry that this happened to you, it should not of and I too would have been upset. On this rare occasion a wedding had booked all bedrooms in the hotel and the online booking system had not been updated. On discovering the issue, we immediately contacted you to inform you of the situation. Unfortunately being...

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5 of 5 stars
Jean55Liverpool   2 contributions
Liverpool
13 Dec 2009 | Trip type: Family

Stayed there as part of the package for our Son's wedding and we, and many others, could not find fault with The Racquet Club at all! All who attended the wedding were VERY impressed with the venue, the food, which was excellent, and the staff - who were all very friendly and attentive. Nothing was too much trouble for them.... more

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5 of 5 stars
Sophialiverpool   1 contribution
Liverpool
13 Oct 2009
1
person found this review helpful

Location was excellent,as there were some elderly people in our group it was very important (that for those who were not staying overnight) when they went outside to get their transport home they did not have to come into contact with the very noisey late night revellers as they would have done in the city centre.The food was excellent as... more

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5 of 5 stars
hampshireblues   7 contributions
Hampshire
25 Sep 2009 | Trip type: Couples
1
person found this review helpful

we had the most amazing experience, we arrived on bikes and these were collected from outside by the porter and put in a safe place overnight, Our room was totally amazing with the biggest bed I have ever slept in...we were given (without asking) another rooms key so that we could use the bath. The reception staff sorted us puit... more

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5 of 5 stars
ChristyJade   11 contributions
14 Aug 2009 | Trip type: Couples

We arrived too early for check in at the Racquet Club, but they let us leave our bags. When we returned from a walk around town, our room was still not ready, so we were offered free drinks until it was! The bar is a wonderful room! We spent a while just looking around. Lots of paintings and antique looking... more

Management response from
GMRacquetClub, Manager

We have now moved with the times and have updated the bedrooms with Flat Screen Tv's.

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2 of 5 stars
angusM25   1 contribution
Home counties
12 Jul 2009 | Trip type: Business

Difficult to find and then a steep flight of steps from the street with no assistance offered or available to manage heavy suitcases The reception was hit and miss - depending on the individual on duty, ranging from friendly and helpful to positively disinterested The shudder in the lift, we were reassured by staff, was not a sign of impending... more

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1 of 5 stars
jtemple12   7 contributions
Boldon, Tyne and Wear
8 Dec 2008 | Trip type: Couples

Booked a romantic weekend at The Racquet Club four weeks in advance. 5 days before arrival we received an email advising that there would be a function in the hotel on the Saturday night and there would be noise from the disco until 1am. There was no mention of this at time of booking and we had paid in advance.... more

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3 of 5 stars
SamB77   15 contributions
Norfolk, UK
19 Nov 2008 | Trip type: Couples

We stayed here for a friend's wedding and they had booked all the rooms there. As other people have said, it was ridiculously difficult to find without sat nav, but that was mostly because the directions I had off the internet all went by road names which were impossible to spot and it was dark by the time we arrived.... more

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3 of 5 stars
Redbaytraveller   59 contributions
Dublin, Ireland
22 Sep 2008

yes.... its impossible to find and after 40mins driving around the one way system we fianlly called reception for more directions. Lovely old building which has been converted with modern twists.. and in all fairness we were told that there was a party downstairs when we called to book a room. Great food and a friendly welcome - would stay... more

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The Racquet Club Hotel & Ziba Restaurant Address

5 Chapel St, Hargreaves Building | (formerly The Liverpool Racquet Club), Liverpool L3 9AG, England
Liverpool Speciality Lodging The Racquet Club Hotel & Ziba Restaurant
3.5/5.0
31
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