2 days before we were due to stay I got a phone call saying the hotel was overbooked and they did not have a room for us. The receptionist valiantly tried to get another room for us, at one point indicating there may be nowhere for us to stay at all. It was our wedding anniversary and I was gutted.... more

Stayed there as part of the package for our Son's wedding and we, and many others, could not find fault with The Racquet Club at all! All who attended the wedding were VERY impressed with the venue, the food, which was excellent, and the staff - who were all very friendly and attentive. Nothing was too much trouble for them.... more

Location was excellent,as there were some elderly people in our group it was very important (that for those who were not staying overnight) when they went outside to get their transport home they did not have to come into contact with the very noisey late night revellers as they would have done in the city centre.The food was excellent as... more

we had the most amazing experience, we arrived on bikes and these were collected from outside by the porter and put in a safe place overnight, Our room was totally amazing with the biggest bed I have ever slept in...we were given (without asking) another rooms key so that we could use the bath. The reception staff sorted us puit... more

We arrived too early for check in at the Racquet Club, but they let us leave our bags. When we returned from a walk around town, our room was still not ready, so we were offered free drinks until it was! The bar is a wonderful room! We spent a while just looking around. Lots of paintings and antique looking... more

Difficult to find and then a steep flight of steps from the street with no assistance offered or available to manage heavy suitcases The reception was hit and miss - depending on the individual on duty, ranging from friendly and helpful to positively disinterested The shudder in the lift, we were reassured by staff, was not a sign of impending... more

Booked a romantic weekend at The Racquet Club four weeks in advance. 5 days before arrival we received an email advising that there would be a function in the hotel on the Saturday night and there would be noise from the disco until 1am. There was no mention of this at time of booking and we had paid in advance.... more

We stayed here for a friend's wedding and they had booked all the rooms there. As other people have said, it was ridiculously difficult to find without sat nav, but that was mostly because the directions I had off the internet all went by road names which were impossible to spot and it was dark by the time we arrived.... more

yes.... its impossible to find and after 40mins driving around the one way system we fianlly called reception for more directions. Lovely old building which has been converted with modern twists.. and in all fairness we were told that there was a party downstairs when we called to book a room. Great food and a friendly welcome - would stay... more