We stayed here on 15 May. My husband was working in town and I was there to shop at Liverpool1. I went there at 9am to drop off the luggage and asked when the room was available. The staff were really nice and immediately gave me the keys to an upgraded apartment - 403. It was an excellent apartment and... More

We booked the Penthouse 2 bedroom apartment. What we didn't realise was that the bedrooms are mezzanine style which took aware each couples sense of privacy. In fact we lay in our respective bedrooms and chatted - to give you an idea how wide open the bedrooms were. Lounge was very comfy and it was nice to have somewhere to... More

Stayed here with my boyfriend last year for four days and we were both so impressed. Reception staff were lovely. We had arrived early and they were more than happy to let us leave our bags until check in. Even offered to ring us when the room is ready (which was two hours before original check in time). The apartment... More

The staff we encountered when we first arrived to drop off our bags seemed disinterested and disorganised. When we returned later to formally check in we found we had been assigned a smoking apartment when there were no communications during the booking process to indicate that could be given a smoking room. The room, while clean, was unpleasant for non-smokers... More

The reception staff were very helpful upon arrival and I was escorted to the apartment and provided with information to assist my stay. The kitchen is fitted out well and overall the rooms had everything needed. A minor repair required in the bathroom was dealt with efficiently. Given the cold weather the heating worked well throughout. It's in a reasonably... More

I stayed here one night in December last year with a friend and we had the nicest time! The apartments are so clean and literally have everything you could need. It didn't feel too small like other aparthotels I've stayed in before as there was as the living room/kitchen, bathroom and hall way were all separate. We decided on buying... More

We stayed at these apartments with our daughter and grandson and were very impressed with the overall standard. The staff were very helpful and welcoming. The apartments were great to stay with a 3 years old and I would definitely go there again.

We had two apartments next to each other which were well equipped and ideal for our group of Ladies ! Excellent location to get to city centre although a taxi only cost £5. View of old buildings , which started to be dismantled by very noisy work men at 8am Sunday morning, obviously not Hotels fault but double glazing could... More

Stayed here for three nights with three other people. Our two bed apartment was extremely spacious, clean and well equipped. The staff were pleasant but a special mention has to go to the night time reception attendant, bash. He was really helpful and friendly. The only slight downside is that towels are not changed but if it's only a day... More