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All 95 Liverpool hotels »

Premier Inn Liverpool - West Derby

Queens Drive | West Derby, Liverpool L13 0DL, England
Hotel amenities
Premier Inn Liverpool - West Derby
Ranked #20 of 95 hotels in Liverpool
4.0 of 5 stars 99 Reviews
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99 reviews from our community

    Trip type
Traveller rating
    47
    37
    6
    5
    4
Date Rating
Reading, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW

Stayed one night and have no complaints. The hotel is slightly out of town and if I was honest would rather stay at the prettier Albert Dock Premier Inn, however this is generally cheaper and has free parking. Reception staff were as lovely as ever and booked us cab to town (£7 and took 15 mins) Room was clean and... More

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See 2 more reviews by IanB1892 for Liverpool
reading
Senior Contributor
44 reviews 44 reviews
Reviews in 34 cities Reviews in 34 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 14 May 2012

I advanced booked and got some great deals on room prices. I liked the free parking, the charming and very very helpful ladies on reception ( you couldn't ask for better) the room was a large room and very comfortable and clean. The hotel is awaiting a refurb and my tv wasn't,t very good and I would have liked a... More

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bristol
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

We were coming to Liverpool for 2 events, not knowing Liverpool I reviewed reports from this site,choosing this Hotel as I could have the £29 deal,booking in advance. The Ladies on reception were a delight, answering questions that were asked. The room,as with my previous 1 experience of a Premier Inn was spotless ,which is all I ask. The Hotel... More

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See 3 more reviews by bispu for Liverpool
Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 7 May 2012

How on earth this place can have 4.5 out of 5 is completely beyond me- have any reviewers stayed in a proper hotel? Of course, with British quality, it isn't surprising that people think this place is acceptable. The staff are nice enough, typical of Liverpool's welcoming hospitality, but too often it's just surface only- a friendly girl walked with... More

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Kelly Latham, Social Media at Premier Inn Liverpool - West Derby, responded to this review
15 May 2012

Thank you for reviewing your recent stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel.... More

uk
1 review
4 of 5 stars Reviewed 4 May 2012

i would recommend this hotel,it is very clean and friendly the staff are very polite and helpful More

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Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 April 2012
1
person found this review helpful

Great location for football, especially if you've driven into Liverpool (if you are on the train I'd imagine a hotel in the city itself is better). Around £5 taxi to get to Anfield and cheap taxis to all the shops. Staff are lovely ;) More

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Douglas Isle of Man
1 review
4 of 5 stars Reviewed 23 April 2012

Place is fair enough , clean and comfortable , but at those prices couldn't afford to stay long More

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Kelly Latham, Social Media at Premier Inn Liverpool - West Derby, responded to this review
26 April 2012

Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay, and for this reason your feedback is very much appreciated as we strive to improve standards and meet all our customer’s needs. At Premier Inn we endeavour to offer the best value quality stay and we consistently monitor our rates to... More

Penrith, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 23 April 2012

The room and staff were excellent. We pre booked our meals via the Internet. Huge mistake! You get dealt with more slowly, the menu is limited and you cannot add anything to the menu and pay the difference as there isn't the upgrade and add a charge to the till system. Very disappointed with the Dinner experience. More

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London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 April 2012
1
person found this review helpful

My partner and I stayed here on a trip to LFC play. The room was spotless, the bedding was lovely, barely any noise from outside or within the hotel. Had a great nights sleep. Staff were friendly and helpful too. Would definitely stay there again. We also decided last minute to have the premier breakfast. It was extremely busy but... More

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United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 13 April 2012
1
person found this review helpful

Located in a depressed area. TV not functioning in the room, took an hour to relocate to another room. Fire alarm went off at 2 am, then stopped after 1 minute. No explanation from staff! When I asked next morning they said it was a faulty alarm system - no apology. The food at the eaterie next door was of... More

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Kelly Latham, Social Media at Premier Inn Liverpool - West Derby, responded to this review
17 April 2012

Thank you for telling us about your stay. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly... More

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Additional Information about Premier Inn Liverpool - West Derby

  • Premier Inn Liverpool
  • Premier Inn West Derby
Address: Queens Drive | West Derby, Liverpool L13 0DL, England
Price range (per night):* INR4,626 - 6,186

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Premier Inn Liverpool - West Derby
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