Room 107- First floor: we stayed there for a night. Positives: large room and bed, very clean, modern furniture, great shower room, great location. Decent breakfast. Polite staff. Negatives: there are big windows but they don't open, the parking is NOT free.

When we arrive to days hotel last Sunday the 19 of may at 9 in the morning .. We were treated terrible by staff.. No compassion nothing ..we were told we could not check in till 2 o clock .. We had been travelling since 2 am Saturday morning to get to Liverpool .. We were totally wrecked ask lady... More

Me and my partner came to stay here for a night out, and shopping. It's in an ideal location very close to lots of nice restaurants and bars and also very close to the shops. We parked on the Liverpool one carpark where we where able to get discount parking from the hotel, which is a deffinate bonus. The room... More

Stayed here only for a night but was very impressed by the room. The room was very clean and so was the bathroom. A very decent size room and a great location too. Easy walking distance from the city centre as well as the Royal Albert Docs. The front desk staff was really friendly and helpful. Would definitely stay here... More

We stayed for four nights, our first time in fantastic Liverpool - the hotel's location for the Albert Docks, Cavern Quarter and Liverpool One is absolutely perfect. The staff were all friendly and willing to go that extra mile. Our room was modern and spotlessly clean like the rest of the hotel and breakfast and the main menu and bar... More

Seriously, I was soo surprised by this hotel! It's cheap, but the room did not reflect that at all! The bathroom was huge & the room was clean & chic. Its very central located, and the staff was very welcoming.

This hotel is in a perfect location. A few minutes walk to Albert docks and about 10 mins from Lime Street station.The staff were very pleasant and welcoming.The rooms are clean and comfortable, equipped with everything you may need.There are plenty of restaurants and bars nearby to choose from. We didn't have breakfast so i can't comment on food. We... More

The reception staff were welcoming when we arrived and the rooms were adequate, clean and comfortable. The room was large enough to share with a friend and all the facilities were up-to-date. The breakfast was nice, with a good selection of fresh and tasty food. The service, however, was disappointing. The iron in my room burnt my dress, on the... More

Excellent for business trip and leisure staff very helpful rooms clean tidy breakfast good and plentiful would use again .clean friendly hotel.Staff gave me a map and pointed out and marked route .Hotel is easy walk to conference centre and restaurants round dock area ,nice pub on doorstep meals were good