VILE! no other words can describe, and the beast that worked on reception was incredibly rude! such a dive, felt like I was staying in a convict house.. so shocked with the prices, I would have rather stayed on the floor in Liverpool train station than stay here again, got charged extra for no apparent reason

where to begin.....well the women on reception smelt so much and is so rude and obnoxious we broke down half way to Liverpool and she said no to a refund the place is like a drug den you see only in gangster movies, its in the middle of an industrial estate the rooms stank of pure damp, there was ants... More

I really don’t know where to start? This is without doubt the worst place I have ever stayed in. Never ever again, 10p per night would be too expensive. The place is rough, dirty and unwelcoming. We were greeted or grunted by a rude girl who needs to get a refund from charm school as it clearly failed her. The... More

What a dive! It's on an industrial estate out of the way from any thing. The women on reception is so rude and lazy everything u ask her she would answer without even looking at you! The rooms are like something from the 1930s. We was in the room on the top, in the night the loft door flew open... More

We booked this as it was the only b&b i could find that would sleep 4 people in a room......we arrived and were quite shocked to find it in the middle of an industrial estate...the doors were shut and no sign of life so i phoned up and within a few seconds the door opened and we wernt greeted very... More

Well what can we say? We arrived at check in time and walked into the stinking so called empty bar/reception only to be grunted "check in" by the terribly rude lady sat behind the bar picking food out of her teeth!! She printed of invoice and mumbled something so I signed then she snapped I had missed another signature and... More

No words can describe how bad this place is,furniture looks like its been collected from a skip, the ensuite room is a large cupbooard with a shower,toilet and sink in and stunk of damp, the lights went out while getting ready. Went down for breakfast and we were told we hadnt booked breakfast, on our itinary it stated full breakfast,... More

I stayed in O' Tooles Guest House on the 27th August with my daughter and grandson. My daughter booked in,we went up to the room to leave our bags the stairs was terrible it wouldnt do if you were drunk very narrow, we opened the window as there was a smell. We got a taxi as we were meeting family... More

stayed here on Saturday 27th August, & I have to say it was the worst place i have ever stayed in.. where do I start, completely not what we expected, when we walked into the bar where the "reception area" was, we werent welcomed, the very rude lady behind the bar asked our names, asked to fill out a form... More