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Novotel Liverpool

4.0 of 5
40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
Hotel amenities
Novotel Liverpool
Ranked #15 of 100 hotels in Liverpool
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871 reviews from our community

Traveller rating
    391
    334
    106
    25
    15
See reviews for
Families
211
 
Couples
286
 
Solo
59
 
Business
122
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
England
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

We had an overnight here recently. The hotel is very well presented and we stayed in an executive room, which was excellent. The bed was really comfortable, the bathroom was well appointed and the room was a great size. All was immaculately clean. Coffemaking facilities were excellent. The lifts worked well and were fast and efficient, despite the fact that... More

Was this review helpful? Yes 1
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review
25 May 2013

Dear Tonstok, Thank you for sharing your detailed and positive review. We hope to welcome you again soon on your next visit to Liverpool. Kind regards, Matt Brett General Manager More

Colchester, United Kingdom
1 review
4 of 5 stars Reviewed 23 May 2013 NEW

Lovely hotel, great location. We had a fantastic room - 608, although the pillows are hard and the room got quite hot. Great breakfast and happy to cook poached eggs although not on offer on the buffett. Staff very friendly too. Would stay again.

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Review collected in partnership with Accorhotels.com

NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review
25 May 2013

Dear Helen Thank you for sharing your positve review. I have reported to our Maintenance team to check the air cooling in your room to ensure there is no fault causing you to be a little warm. I’m pleased to see you enjoyed your breakfast. We hope to welcome you again soon. Kind regards, Matt Brett General Manager More

Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 22 May 2013 NEW

This hotel is very well located with all shops on your door step Rooms a bit cramped, carpets throughout although clean looked shabby and in need of a good washing. Restaurant food, breakfast good but main menu very limited where children concerned.

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review
25 May 2013

Dear Charlie218, Thank you for sharing your review. On your next visit you must try our Children’s menu, Gustino. It caters for young children with a variety of healthy and fun meals. We hope to welcome you again soon. Kind regards, Matt Brett General Manager More

Mariehamn, Finland
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

We had a three nights stay at this hotel last weekend. The hotel is very central, 10 minutes walk from Limte Street station and absolutely around the corner from Liverpoon One and Albert Docks. We didn't use teh breakast service at the hotel, more due to the fact that we wanted to get out in the city and there were... More

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See 14 more reviews by bjarne_gallros for Liverpool
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review
25 May 2013

Dear Bjarne, Thank you for sharing your review and I was pleased to read you found the Hotel well located. We hope to welcome you again soon. Kind regards, Matt Brett General Manager More

Helsinki, Finland
1 review
3 of 5 stars Reviewed 20 May 2013 NEW

very noisy! even with windows closed, you can hear every car passing by! It is expensive, but the service is not good enough for the price. basic quality of breakfast. no free wifi. its location is very convenient, close to the harbor, convention center... For the money, I would expect something much better!

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Review collected in partnership with Accorhotels.com

NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review
25 May 2013

Dear JBHel, Thank you for sharing your review. From June will have a free wifi service available. The Windows are designed to keep the noise from the street out, just to make sure there was no fault in your room, please do give me a call so I can investigate in detail 0151 702 5100. Thank you for your feedback.... More

Atlanta
Top Contributor
78 reviews 78 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 18 May 2013 via mobile

I traveled with a tour group and found this hotel to be very nice. The food was very good and the staff was helpful. I was disappointed that they do not offer free wifi. In fact, it's nine pounds per day! The rooms were vey clean and modern but ther was no air! The window only opened a few inches.... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review
25 May 2013

Dear originalmissscarlett, Thank you for sharing your review. We do have air cooling in the rooms however I am sorry to hear you were not as comfortable as you would have liked. Just to make sure there was no fault in your room, please do give me a call so I can investigate in detail 0151 702 5100. Thank you... More

Bristol, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 15 May 2013

We paid £165 for an executive room and it was very comfortable and quiet. The little extras such as the coffee maker, free wi-fi and films are a nice touch. The room decor is very corporate and lacks style but the memory foam bed was very comfortable and the dual head power shower make it all perfectly acceptable for a... More

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See 2 more reviews by johnfbobrien for Liverpool
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review
25 May 2013

Dear Johnfbobrien, Thank you for such a detailed and positive review. We hope to welcome you back next time you are coming to Liverpool. Kind regards, Matt Brett General Manager More

Oslo, Norway
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 May 2013

I wen't here with my uncle and my cousin, to watch a game between Liverpool FC vs Arsenal FC. And i thought, For us that was an expensive trip, I knew by the time we left, so i thought we might end up in some "not good" hotel in an alley of Liverpool... but what met me was a PALACE... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review
25 May 2013

Dear Norway16, Thank you for such a detailed and positive review. We hope to welcome you back next time you are coming to Anfield. Kind regards, Matt Brett General Manager More

Limerick
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 8 May 2013 via mobile

Fantastic hotel in a brilliant location. Few little things that were annoying, like a seperate toilet cubicle from the bathroom which would have been fine if there was a wash hand basin aswell but each time you use the toilet you had to go to a seperate room to wash your hands! Another thing was in the 3 days we... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review
25 May 2013

Dear LimerickMajella, I am very pleased to hear that you though our Hotel was fantastic. Thank you also for your additional comments about the bathroom soap. I will pass this on to the Housekeeping department to use in the Environmental policy training. We hope to welcome you again soon. Kind regards, Matt Brett General Manager More

Walsall, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 May 2013

This hotel was one of our favourites that we have stayed at, On arrival we were greeted by lovely staff who offered us an upgrade on our room for a small charge and it was well worth it. The room we stayed in had PPV movies which our three year old loved! it also had a nespresso coffee machine which... More

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review
25 May 2013

Dear JayRochelle, Thank you for such a great review and I am delighted we are your favourite Hotel in Liverpool. We hope to welcome you again soon. Kind regards, Matt Brett General Manager More

 
 
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Additional Information about Novotel Liverpool

Also Known As:
Novotel Liverpool Hotel Liverpool
Novotel Liverpool Hotel
Address: 40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotels in Liverpool
#10 Family Hotels in Liverpool
#14 Business Hotels in Liverpool
Price range (per night): ₹ 5,414 - 12,501
Hotel Class:4 star (4*)
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