Very clean, great value, staff very friendly and did everything they could to help us. Will 100% be staying again.
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Very clean, great value, staff very friendly and did everything they could to help us. Will 100% be staying again.
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Dear Reveiwer,
Thank you so much for taking time out to post your feedback on our apartments. Its always a pleasure to read positive reviews, as they are every bit as important as negative feedback.
From myself and the Team thank you, and we look forward to welcoming you back very soon!
Regards
Lee
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We arrived Sunday 05/02/2012, the staff were always very friendly and very helpful, the apartments were very big and very clean, The price for two nights for 3 people was really good, The location was very central,
I would reccommend The Lever Court apartments to anybody staying in Liverpool,
One of the best places I stayed in Liverpool.
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Dear Reviewer,
It was a real pleasure to read your feedback, all to often people will stay and have a great time but do not post such favourable reviews. I must commend you for taking the time to do this, as it gives my team a real lift in what can be an extremely difficult job at times.
Once again...
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me and my boyfriend have recently stayed in the lever court apartments they were in a great location they were spotless and comfey and the staff are very friendly and plesent...i never sleep when i am away but i felt so comfey in the apartments i actually slept the whole 3 nites their like a home away from home and...
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Dear Reviewer
Thank you for taking the time and trouble to post your feedback. It was a real pleasure to read such a pleasant and thoughtful review, which all the team have commented upon.
Recieving such kind words is a real spur to all of us and I thank you sincerely.
Regards
Lee
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We recently stayed at Lever Court Apartments for my sister’s hen weekend. There were 8 of us in apartment 30 for two nights, two stayed in room 19 (sleeps 3) for 2 nights and another couple in one of the other rooms which sleep 3 for 1 night.
The 8 bed apartment was amazing. It is situated on 4th floor....
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Dear Reviewer,
Thank you so much for your feedback, I was delighted to read that you had such a great time in all the aspects of your stay in Liverpool.
Also a particular thanks for mentioning one of our unsung hero's Stephen whom manages our reservations. Stephen is a truly passionate and dedicated member of the team here, who genuinley...
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We booked a 3 person apartment for a weekend, and on one of the nights me and one of the other lads pulled, but when we got to the reception the staff told us the girls could not stay the night. One of the reasons we go to liverpool is to go on the pull and then we get blocked....
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Dear Reviewer,
Firstly many thanks for posting your review. I was upset to read that the level of customer care fell short of your expectations, and I will concur that the comments you recieved where disapointing too say the least. We pride ourselves in our customer care and I feel bitterly let down by the lack of sincere care shown...
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Customer service was non existent, when hotels and hostels are in most cases very happy to have people stayiing here was the exact opposite. Staff were unfriendly and relatively pedestrian in all actions. I asked for clean towels on our 2nd night there was told to put them on the radiator. Asked for 2 toilet rolls as we had 2...
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Dear Reviewer,
Firstly thank you for taking the time and trouble to post your feedback. I was horrified to read about the poor service that you encountered during your recent stay. This kind of attitude is not acceptable and I will look into why such a response was given to you.
I would like to extend my full apologies for...
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We sayed there for a few days in December. These, like many rental apartments were fitted out to a very high standard. Good location and friendly, helpful staff. Also v. clean.
A note of caution - we phoned ahead to check the reception would be open as we were arriving in the evening:
They said: "We have 24/7 reception" -...
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Dear Reviewer,
Many thanks for posting your feedback on Trip Advisor. I was really please to read that you had a great time and that you found the apartments to your liking. It sounds like you stayed in one of our other apartments on Duke Street, where we do not have a reception check in. All builds are manned but...
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I was up in Liverpool for a 30th weekend involving partying, laser questing and enjoying the sights.
The location of the apartments are perfect for access from the train stations £4 in a cab or a 15mimute walk. On our first night we went out to a club that was within 5mins staggering distance as was the restaurant and bars...
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Dear Reviewer,
What a pleasure to read, thank you so much for your comments. This is such a good review as you have mentioned many excellent things right on our door step. Liverpool One shopping is first class and so many of our bars and restaurants are also in the same bracket with so much variety with in a short...
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Location is everything on a short city break, these apartments are so close to shopping, city centre and to the nightlife of Liverpool. The added bonus is the quality, which is in abundance at these apartments. The apartments are extremely clean and modern. The staff were also very helpful, even had a great laugh with security on our way out...
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Dear Reviewer,
Thank you so much for such a positive review. It is always a real pleasure to recieve such a genuinely favourable review and to also mention all the staff as being helpful and friendly. It is also hearting to read that you found the security team so pleasant and they will certainly be welcoming of your comments as...
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I booked a First time Trip to the UK for my family from the Philippines, myself I'm British Expat! Our nightmare started when I choose the Mount Pleasant Apartments, but with some arguements and disstatisfaction with Mount Pleasant we was quickly Transferred to Lever Court Apartment Hotel. The staff greeted us in a nice manner and was found to be...
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Dear Reviewer,
Thank you for taking the time and trouble to post your feedback. Upon reading this feedback I was alarmed to read that your stay was not what you expected. It is unfortunate that you could not of brought your concerns to a member of our management team whom would have done their upmost to ensure that all your...
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