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The Belmont Hotel


Hotel class 3.0 of 5
De Montfort Street, Leicester LE1 7GR, England
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69% Recommend
4.0 of 5 stars 53 reviews
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All (53)
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4 of 5 stars
mgm2Nottingham   1 contribution
Nottingham
26 Nov 2009 | Trip type: Couples

I stayed at the Belmont Hotel last night with my husband as we came to visit family and do some christmas shopping, We picked the belmont as it was a central location, We had a lovely stay the lady on reception was very friendly and courteous, our room that we stayed in was fantastic and the hotel was just five... more

Management response from
BelmontHotel, Customer Service manager

Dear guest Many thanks for your very positive review of the hotel. We hope you will choose us when planning your next visit to Leicester, and look forward to welcoming you.

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4 of 5 stars
Discerninglady   3 contributions
Middle England
25 Nov 2009 | Trip type: Business

I stay regularly at The Belmont and with a group of 18 guests stayed there last night in a room I've never stayed in before, which was clean and comfortable with every amenity. Contrary to the previous reviewer, Steve and his colleagues on Reception has always been courteous and extremely helpful and always goes the extra mile to do whatever... more

Management response from
BelmontHotel, Customer Service manager

Dear Guest Many thanks for your very positive review of the hotel, the team and I are really pleased you enjoy what we have to offer. We look forward to welcoming you back.

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1 of 5 stars
DencUk   13 contributions
Monaco-Ville, Monaco
13 Nov 2009 | Trip type: Couples

Like many hotels the Belmont's reception and bar areas flatter to deceive. Leather chairs and a walkway created along the front of the individual houses the hotel is composed of create a pleasant welcoming atmosphere . Only when you enter the warren of corridors is the full story of the place apparent. Its very dirty, dingy and run down. The... more

Management response from
BelmontHotel, Customer Service manager

Dear Guest Thank you for your feedback. I trust other users of Tripadvisor will bear in mind a collection of reviews when making their purchasing decision.

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5 of 5 stars
Kimhale   5 contributions
Chshire
29 Oct 2009 | Trip type: Business

Stayed here on business for two nights. My room was on the second floor and was very smart and immaculately clean - obviously recently renovated with modern stylish fittings and a large well equipped bathroom. The bed was the best hotel bed I've stayed in for a long time! One of my colleagues stayed on the first floor. Her room... more

Management response from
BelmontHotel, Customer Service manager

Dear Guest Many thanks for your very positive comments about the hotel, we look forward to welcoming you back.

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3 of 5 stars
WorriedLookingFrog   7 contributions
UK
23 Oct 2009 | Trip type: Couples

We went to the Belmont for a family wedding - lots of our friends and family were also staying there - this worked out very well, since it's a large and friendly hotel with lots of space for everyone to stay in the same place which was lovely. The downstairs area of the hotel has recently been refurbished, it's not... more

Management response from
BelmontHotel, Customer Service Manager

Dear Guest Really glad you found the hotel clean, friendly and well located and that you thought we gave good service. As mentioned in other reviews we are working through our refurbishment program and now appoximately 40 of our 75 rooms are of a more modern style. Our traditional style rooms are well equipped and well maintained as you will...

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5 of 5 stars
Engima4   3 contributions
Manchester
15 Oct 2009 | Trip type: Solo travel

Having never been to leicester and visiting for a friend's birthday, it was very easy to locate the hotel in the city. The staff were very friendly and helpful throughout the stay. I loved the room which looked great as it was newly refurbished. I would really reccommend a stay just because how comfortable the bed was! more

Management response from
BelmontHotel, Customer Service manager

Dear Guest Many thanks indeed for your very positive review of the hotel, we're very glad you enjoyed your stay and look forward to welcoming you back!

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4 of 5 stars
EssexKitten   2 contributions
essex
28 Sep 2009 | Trip type: Business, Couples

We stayed at the Belmont as the usual chain we use for business/leisure was fully booked. We were really impressed with the decor of our room and the location - so handy to be able to park on site and walk into the city. All was fine until we returned to the Hotel at about 9.30 having had a very... more

Management response from
BelmontHotel, Customer Service manager

Dear Guest Thank you so much for your kind comments about the hotel, depsite the fact that you must have been exhausted when you left. The policy of the hotel is to put guests who are not attending functions as far away as possible from them, so I will be speaking to my team to find out why you were...

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3 of 5 stars
mskenobi   16 contributions
Wolverhampton, England
22 Sep 2009 | Trip type: Couples

Booked via activehotels.com which i recommend as i got a friday night room for £50, which is much better than set room prices and a wiser choice than the chain hotels because you get the charm and personality of an independent.. The staff were friendly, booked me into a refurbished room, parking was ample and there was a computer wired... more

Management response from
BelmontHotel, Customer Service manager

Wow! Five stars for Service, Cleanliness & Location, many thanks. I'm sorry you found the room hot, typically this week we have had complaints about rooms being cold so have put the heating on at other guests requests. I will ensure all our housekeeping girls know how to reset the ipod dock alarm clocks that woke you at 6am -less...

Weekend stay
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4 of 5 stars
MidlandsHolsGirl   4 contributions
Midlands
16 Sep 2009 | Trip type: Friends getaway

Stayed here over the weekend for a friends celebration. The hotel really looked after us from start to finish, several of us stayed so had a few rooms between us, mine was non refurb (read about this before booking) but was very clean and quite large, two of the other rooms were refurbed and very stylish which the other girls... more

Management response from
BelmontHotel, Customer Service manager

Dear guest, many thanks indeed for your very positive review of the hotel, we're glad you liked the refurbished bedrooms and the service delivered by our team. We look forward to welcoming you to the hotel again in the future.

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4 of 5 stars
Disgusted17   47 contributions
Royal Tunbridge Wells
1 Sep 2009 | Trip type: Business, Solo travel

I like the Belmont Hotel. In a city where the chain hotels are poor value, this is a gem. Great staff, a genuinely family-run hotel. Stay here! Some of the rooms are a bit quirky, but for all that, I'd stay here whenever I visit the area. more

Management response from
BelmontHotel, Customer Service manager

Dear Guest Many thanks for your review of the hotel, I am very glad you think we're a jolly place! The team work hard to deliver great customer service to all our guests, and we look forward to welcoming you back on your next visit to leicester.

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The Belmont Hotel Also Known As

  • Belmont Hotel Leicester
  • Best Western Leicester
  • Leicester Best Western
Address: De Montfort Street, Leicester LE1 7GR, England
Hotels in Leicester The Belmont Hotel
4.0/5.0
53
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