Stayed here for two nights with my partner. Our room was clean however we were right downstairs in the basement. Our window was facing out to a wall as we were so below ground! The worst thing was the smell in the coridoor outside our room! It stunk of sick and we ended up running through blocking our nose!! The... More

what can i say hotel room was clean only thing the heating stays on about 1 hour , we stayed in a seaview room the windows need doing as the cold was coming in, beds was ok we had a good nights sleep no idiots slamming doors, breakfast well it was hot nice bacon and sausages, eggs soft evening meals... More

We stayed at the Metropole for one night which was more than enough!! I can forgive the age of the hotel but the cleanliness no. The room was small but as i said it was for one night and for the convenience of the Winter Gardens where we were seeing a show. The bathroom had hair in the bath and... More

This was the first time we stopped at this hotel; it could of been a lot better. The lifts were very confusing as it seemed they missed a floor. We got the lift to second floor, we had two wheelchairs and we had to carry them down a set of stairs to get to our room. The disabled facilities were... More

The room was clean, that's the only good thing I can say about the place. On arrival the deal I'd booked was not recognised by the reception staff who were reasonably polite but surly. The pricing mix up was resolved when I showed my confirmation but then they said they wanted paid up front! Extraordinary. I've never come across this... More

stayed at this hotel on the 3rd/4th May 2013. Room was a sea view which was lovely but it was cold and the hotel get to say when heating goes on and off..I feel this is wrong as I have paid them to stay in their hotel at a cost. They also had the NYFYC in Blackpool so a lot... More

Right by north pier.A cheap hotel [you get what you pay for],the staff were ok and polite,room was fine for one night,clean and tidy. The entertanment for a two star hotel was great.The night we stayed we saw the resident entertanment team and thought them very good.All in all good value for money.

We stayed at this hotel in March, during a cold spell on our first visit to Blackpool. I wished I'd spent more and stayed somewhere nicer! Staff a reception were mostly rude or unhelpful , but that appeared to be due to a shortage of staff and no management about to deal with complaints. The building interior is grubby and... More

I am writing this review after giving the management at the Grand Metropole Hotel, Blackpool several chances to redeem themselves after this experience, but as you did not, I am now leaving this review to warn others of what to expect from this hotel. I would like to let everyone know of the terrible experience we had staying at the... More