went to the metropole with my sister and 90 year old mother . We go every year to give mother a short holiday. The reason we chose the hotel was for its location, sea views and entertainment. Never again. We requested a sea view, stating we were willing to pay extra for this. A smoking room, sorry, I have a... more

On arriving at Hotel entrance is cheap built conseveratory via crowds of smokers had to wait 25mins to check in when we eventually got keys for our Rooms on First Floor Premier Rooms, What a shock cheap old furniture stained carpet old TV with only 4 Channels Dirty Windows couldnt see out of the beds where terrible sunken and squeaky,... more

After seeing so many bad reviews about this hotel, I would like to say that a group of 12 of us stayed at this hotel this weekend from the 23rd to the 26th october 2009. For a 2 star hotel this hotel offers excellent value for money, the rooms were very clean, the maids were always happy and cheerful and... more

We booked a 2 night stay at this hotel before we read the reviews and was really worried once we had read them! we took the advise of people on here and booked a room upstairs and with a sea view so we would not be kept awake all night by the noise of the nightclub oposite! The room was... more

. After staying in the brittannia hotel in Coventry which was excellent value, we booked a two night stay in the Metropol £206 dinner b and b . Not that cheap. The room was a disgrace ,the windows were covered over so you couldnt see out it was at the back over the kitchens . It was like being in... more

My husband and I paid £600+ for a sea view room which turned out to overlook the workmen's cabins with no sea view. This is false advertising. The hotel was fully booked so they couldn't move us. The manager promised a partial refund and when we checked out we were told the manager didn't work for the company any more... more

I booked a two night stay for 5 of us(aged 2-68yrs) at the Metropole Hotel using Tesco vouchers and then saw the reviews! We went on Monday with some trepidation.We found easy parking,helpful reception staff and two large bedrooms which were clean ,well decorated and overlooking the sea.The breakfasts were good and I cannot see why this Hotel has such... more

The staff at this hotel were very rude and helpful. The people in reception were sarcastic when asked a reasonable question (my mother asked for another copy of the itinerary considering we had only been given one copy and my family filled 7 rooms. The lady on reception gave a very unimpressed expression and shoved 14 copies at my mum... more

Stayed in the Grand as part of a coach holiday. I do understand that Coach firms do not pay top Dollar but you do expect reasonable service Let me say that the staff were all very friendly but there were not enough of them. Mon eve had to wait to get into the Dining room as the tables were not... more