Just returned from a week-end break. Entering the hotel didn't look too bad. Making our way up the stairs i was thinking to myself "oh my god - cleaner needs a lesson or two on how to clean". After god knows how many attempts on trying to enter the bedroom with keycard could not believe the state of the bedroom.... more

Well we arrived and the hotel reception, decorated lovely Christmas decorations, but when we checked into our rooms, well different story. All 4 of us had our own room and all quite the same in the fact that once the keys worked,they were cold, rads didnt work kept dripping, we had to ask for the heating to be turned on,and... more

Very pleased with this hotel, it was booked via the internet at the last minute and I was greatly supprised how good this hotel was for what we paid. We had a great welcome, with good surroundings and a good range of facilities on offer. Our room (102) had a brilliant a sea view, with spottless crisp white sheets, a... more

arrived, basil busy not even acknowledge then barked name, also stated vegetarian was given two option then told did not know what today and what tomorrow. I must of got a bad weekend with regard to meals. food awful and sparse, (manuel) waiters spilt on the tables and guests just as well it was cold. just needed the manger to... more

just spent a second weekend at the glenshee! thanks to DARYL and his team had a most enjoyable stay. breakfast and evening meal were lovely and the service was excellent ! The manager worked his sox off from meeting and greeting to tending the bar to clearing the tables in fact his talents were endless! the bar is very well... more

nice hotel with great food, the staff were very friendly (daryl was very good, however he was overworked doing too many things.) the room was small but clean (when in blackpool who stays in their room apart from sleeping anyway) great bar great entertainment(including the glasgow patter)cheap drinks at bar. nice quiet location away from stag/hen nights very well run... more

This is the first time I have ever checked into a hotel where the manager barked at me "name". Usually you get a how can I help you madam or even a Hello but no the manager of this hotel was straight to the point and set the tone for the rest of stay. I'm no shrinking violet but even... more

The only good thing to come out of our trip was the first class service we got from the breakfast staff, and the food was good. The man at the reception was more like Basil as everything i asked him for was a problem, even to get a drink from the bar area was hard. I would suggest a good... more

this is the dirtiest hotel i have stayed in,the bathroom was smelly the base of the shower was black mildew,the rooms were too small could hardly move around,i went to the manager for milk and he hardly spoke to me had to go and ask for toilet rolls @milk often olso had sour milk for breakfast one day more