we stayed here for new year what a disapointment dirty scruffy hotel food was unedible as for gala dinner ive eaten better food in transport cafes weve been going to blackpool for 26 years and weve never experianced anything like this before more

Came to this hotel last new year, we had an excellent time. This year what a difference, because they have joined with the hotel next door, it has suffered!!! The entertainment lounge didnt have the same atmosphere, because the room is split up!!! Long time waiting for entertainment to happen, last years compere kept the customers happy using his wit... more

Web site says no pets yet 1 guest had a dog which was allowed to roam through the kitchen and even sat under the tables of other guests during meal times the food wasn't as hot as it should have been also about 5-30 one morning my room door was opened by 2 strangers with a key they apologised not... more

Just got back from a Fri to sun stay, (for the Northern soul weekend),we had booked to stay in another hotel but they informed us at 5pm on Thursday 1 day before we were due,that we had been changed to this hotel!!! Unpleasant receptionist would not take card payment,cash only!!!! reception area grubby,and the route to our room did not... more

Me and a colleague took a service user in a wheelchair for the weekend. The hotel prides itself in being wheelchair friendly. JOKE. The ramp's very narrow. A bigger person will struggle. The corridors are like a maze. They are really narrow you struggle to manouver a wheelchair. There are no disabled facilities on the ground floor. You have to... more

i stayed at this hotel on june with my husband and loved it came back for a 2nd time on september with my mother brother and my 18yr old son well what a weekend we had it was excellent my mum is the fussiest person i know with food and she loved every meal put down to her as did... more

The Hotel was nice, staff were really friendly and location was perfect as you are very close to beach and centre. Adivse, make sure you have towels and showel gel with you, cause these are not supplied. Breakfast was really good, only negative: You might get up a few times in the night cause many people are coming back drunken... more

Stayed here with my mam and sister, for my mams 70th. My mam is disabled and has a wheelchair. We all stayed in a premium family room which was lovely and big and absolutley spotless! A big bathrom all with disabled facilities! The staff were all very friendly and worked very hard, the food was lovely, hot and fresh, the... more

reminded me of faulty towers, some of the waiting staff wer helpfull,the photos on their web site didnt match what we seen,rooms not been hooverd for the time we wer there bins in bedroom only emptied once thanks to us,some of the dishes in dining room were dirty, EG. cups,glasses,bowls.dont think the dining room had been hoovered,staff not organised to... more