Just arrived back after long weekend,enjoyed stay at the hotel.
+ side staff well turned out polite helpfull.rooms clean,bar and dining area pleasent ,hotel in good location.value for what you pay,
_ side room cold.evening meal very average it has impression all meals costed down to last penny like eating in hospital .portions very small ,ate out for last night,...
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My wife and I have just returned from a four night stay at this clean and welcoming hotel. We travelled by train and received a great reception from the staff who quickly booked us in and explained about meal times etc. The room was on the first floor affording a view out to Lake Windermere and it was clean and...
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We have just returnrd from a 3 night stay at this hotel, travelling by coach. My advice to anyone thinking of this is don't!! The hotel is at the top end of Windermere close by the railway/bus station. Every time you leave the hotel you are going up or down a hill. To the shops in Windermere it is about...
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Dear Reviewer
I am sorry you found the hotel location not to liking, however the majority of our guests even if they come by coach find being directly opposite the bus and trains ideal for exploring the Lake District. The hotel is situated at the top of Windermere which gives our front facing rooms their stunning scenic views of the...
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My husband and I enjoyed a New Year break in Windermere where the hotel staff and food were superb. The evening entertainment was very good as was the cleanliness of the rooms. As with most hotels, there is a certain amount of refurbishment required in some bedrooms, but we understand there is a refurb programme in operation. We would not...
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Dear Reviewer
And Happy New Year to you, thank you for your great review. I am pleased you celebrated this special occasion with us, by your comments the staff looked after you well and the Festive menus were enjoyed.
Hope you come and stay with us again soon.
Regards
Giles
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The hotel is very impressive from the outside but I am afraid it ends there, our basic room (203) was always cold with drafty old windows,the heated towel rail had a mind of its own and was fitted about 10 inches from the toilet seat which made it dangerous when sitting even through it had a warning sticker it is...
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Dear Reviewer
I am sorry that we did not meet your expectations, but I am surprised you did not let me know you were unhappy with your room during your stay giving me the opportunity to put this right for you. By the many really positive trip advisor reviews regarding the Restaurant service I believe our system to be correct...
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My girlfriend and I booked through shearings and anyone who reads all the other reviews should JUST believe this ONE.......
The staff could not do enough for you if you asked for something it was done quickly and without any fuss or delay.
The hotel was clean and the lounges and bar areas looked like they had been newly refurbished...
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Dear Reviewer
Firstly congratulations again, I am so pleased that you and your now fiancé enjoyed this special occasion with us here at the Windermere Hotel. I must agree our 5 day half board package with drinks included from 7.30pm to 10.30pm is excellent especially when spent in such a stunning location. I know you thanked all the staff before...
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Just returned from a first class 5 day visit to The Windermere Hotel. The staff were of the highest quality,polite,obliging,smart and very industrious.The food was of an extremely high standard with an excellent choice.All served piping hot and with a smile.When we arrived the room was clean but the heating wasn't working properly.This was reported and within ten minutes the...
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Dear Reviewer
Thank you for your review, we have so many positive trip advisor comments regarding the staff which I am so proud of, also it is great to read the problem with the heating was rectified quickly. Your comments regarding the room have been duly noted. I am glad that throughout the hotel we exceed your expectations.
Hope to...
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My husband and I recently stayed for a short break on a very cold weekend in the Windermere Hotel in Windermere, Cumbria. We were made very welcome by the receptionist on arrival. Our room was very clean, comfortable and warm with en suite facilities and tea and coffee making facilities. It was lovely to return to a warm room and...
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Dear Reviewer,
Thank you so much for the fabulous review, I was delighted to read that you thoroughly enjoyed your stay and enjoyed the benefits of the recent Coast and Country Offers. It’s also great to know that you enjoyed the restaurant at breakfast and dinner. It will be a pleasure welcoming you back to the hotel in the near...
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We went to the Lake to celebrate my 60th birthday, and it was so good that we intend to go back there. Nothing could be said against this place. The staff are friendly and helful. The food is excellent, with plenty of choice. A special mention for Arpad, our waiter. Always a smile, and nothing too much trouble. We upgraded...
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Dear Reviewer
Thank you for such a wonderful review it is brilliant when we receive such positive comments which give all my staff including myself a great sense of satisfaction, I’m really glad that we provided such great service for your 60th birthday I have already informed Arpad of your kind works.I totally agree the hotel could not be in...
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We have just stayed 4 nights here.
We've stayed before & it just stays excellent.
Food varied, well presented & good quality.Staff professional, pleasant, mostly foreign but good english. We had room at back very quiet, clean & pleasant view of hillside.Not enough room in evenings in the lounge.This is the only negative.We will be going back.
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Dear Reviewer
Thank you for all your very positive comments and I agree some of our back rooms are very quiet and have stunning views of Orrest Head and Common Wood.
I am so glad that you continue to enjoy your stays with us and I hope to see again soon.
Regards
Giles
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