I booked 2 nights for my girlfriend and I to celebrate our anniversary. On arrival on the Saturday around 2pm the reception was unattended, dark, cold and uninviting. We found a piece of paper next to a telephone asking to call a number. On calling the number the response was a confused tone; as though it was strange that we... More

I made booked a room in January for a 2 nights, March 9th. I changed the reservation to 20th April, by phone on 20th February and confirmed by e:mail same day. Unfortunately due to my wife being taken ill I had to cancel the amended reservation on 14th April. and confirmd by e:mail. Given that it was well in advance... More

We have just spent 2 nights there. lovely rooms...well appointed and very very clean. It is family run and all of them seem very switched on, flexible and friendly. The food is well cooked and well presented. The location is perfect too!

Turned up at 4pm looking for a room and were given a lovely welcome. Shown to a room which had recently been decorated but due to slight smell of paint we where offered another ( superior ) room for the same price! Room was very clean and warm with a very comfortable 4 poster bed. After a very good nights... More

I can only comment on the service, not the venue, as I didnt get to stay there. Called in February to book a double room. Spoke to a lady who confirmed she had made the booking and took my card details. I asked her for an email to confirm the booking but she said as she did'nt know how to... More

We arrived a bit late and were upgraded to a better room than reserved, which was nice. The rooms are quite spacious and comfortable, ours well well appointed- we had two separate rooms - both were fabulous. We were here to cycle and Penny and her husband were more than helpful to offer us advice and routes - Penny even... More

On arrival we were allowed to check in straight away despite being several hours early, however, the room was freezing as the heating does not come on until 3pm. Room was big and clean but could do with a bit of a refurb as quite dated and worn, could hear everything from walking to talking in the room above. Great... More

Place needs a massive overall.we arrived on time and we had no heating in the room. The same thing at breakfast no heating in the room. They asked us what time do you want breakfast,we gave a time and they said it would have to be earlier thought 8.30 was fine. The lady also had no record of our booking... More

We have just returned from 1 night at the Ambleside Lodge and never been so relieved to get home! On arrival we were met by a card asking for us to ring for assistance, which we did. A lady showed up and said that she could not find our booking but had a better room than the one we thought... More