was labelled as a 4 star hotel but its no more then a 3 star. staff were friendly and welcoming but the off-site parking and poor communication lets it down when I arrived I was unable to drive anywhere near the hotel to drop off my suitcase because of some race going on. I know this is not the hotels... More

Having booked a few weeks in advance and obtained a good rate including breakfast. I was looking forward to my weekend in Hull. LET DOWN POSSIBLY THE WORST BREAKFAST I HAVE HAD IN A HOTEL More

This hotel needs major renovating, very tired looking. Our room was at the front of the hotel with no double glazing so the Friday and Saturday were very noisy especially when next door to a nightclub. At least upgrade the windows if you are putting guests in the front rooms on a Friday or Saturday night. The bathroom was clean... More

As title suggests this hotel is 3 star at best, not a huge problem but don't want people to expect a nice room or bathroom, I work on business so I don't need luxury but do appreciate a good shower and television neither of which you get here at time of writing. Positives are price and location, perfect for less... More

Portland Hotel was extremely good value. Room good size and comfortable, staff very helpful and pleasant to deal with, plus location perfect for us. An easy walk to the railway station and shops, and convenient to the old quarter of town where we found wonderful museums and buildings, most of which were free. Only complaint would be the noise from... More

Recently stayed for 3 nights. Room very dark. Telephone in room didnt work and not working when we left. Lid of kettle in room was broke (which could have been very dangerous) duty porter replaced. Bath heavily stained, requested rubber mat to stand on when showering, however mat given was as bad as the bath. The bathroom requires a total... More

Room was clean but as several previous TA reviewers have mentioned it is quite dated. The carpet is old, same with wallpaper, lights, bath, sink and bathroom tiles. Bed was comfortable. Heating is provided by an old wall heater that you need to operate manually. Check in and check out process was smooth. Desk staff are helpful. The main draw... More

We have just stayed here for a long weekend. We went in a group with a coach company. The hotel was nice and clean. The rooms were clean and the beds nice and comfortable. The restaurant was clean, the food was ok but the portions were very small. The staff were dashing about, there didn't seem to be much coordination... More

My wife and I had booked a four day excursion staying at the four star Portland Hotel, our first impression on seeing our room was not good since it was very dated with old dark furniture, rather small and had only a double bed, the sort of thing you expect in a seaside B&B. The toilet was difficult to flush... More