This is quite frankly the worst hotel I've ever stayed in. I'm writing it whilst still in the nightmare. The rooms belong in another decade/century...I haven't seen an avocado bathroom suite since the 1980's! Maybe it was the triple room, but while all the windows were left open in the hotel corridors, the windows in our room were shut and... More

we needed a place to stay for about 4 nights and it was in the right location. However, considering it was about 75 pounds a night it was grim. It was un-renovated and dark. The desk staff were all Eastern European it seemed and not helpful. The one good part was the breakfast. An excellent variety and an exceptionally fast... More

I find it more than funny that someone else has also likened the Russell Hotel in Tunbridge Wells to Fawlty Towers. I was not overly impressed with the Russell 'Hotel'. The website makes it out to sound like a really warm, friendly and cosy place to stay, when in fact, it's nothing like that at all. My single room had... More

Had to stay here as I was stranded in Tunbridge Wells in the snow. The decor was very dated, though things were clean. My bathroom had a full length window facing the main road, the glass was not frosted and there was no curtain, luckily there weren't many passers by due to the weather! I had a yoghurt at breakfast... More

We stayed for one night. Good view from the room, well situated for shops and station. 1970's decor which needs upgrading but room was clean and well equipped. Plenty to eat at breakfast and bar was open in the evening. Good value at £65 midweek double room rate with breakfast. No noise at night. More

I stayed there several nights and it was great. The stuff was nice and the breakfast was tasty. The room was clean and the water hot. The price was reasonable for the quality of the room. The hotel is near to the train station and from there you can get fast to London. I really enjoyed the time there and... More

Room was at the top of the hotel so quite a few stairs, but they were not steep. Stayed in a single room which was fairly roomy, comfortable and clean. The towels were nice - large, white and fluffy - far superior to some towels in 3-4 star hotels! My family stayed in the family room, which was spacious with... More

I stayed at the Russell Hotel with 11 friends for my hen night on Saturday. We had been to GoApe at Bedgebury and needed somewhere to stay in the area. The Russell fitted the bill perfectly. The rooms were clean and well equiped, The triple was nice and bright with plently of mirrors which is what 3 women need to... More

We stayed in this hotel for one night to go to a wedding. From other reviews I expected Fawlty Towers but the staff were friendly and got us (4 rooms) in early so that we could get ready. Our room was huge, yes a bit tired but lovely white towels and fresh bedlinen. Breakfast was good. This hotel also, unlike... More