We stayed here for 2 nights in January 2012. On arrival, the room was cold and on checking the thermostat found it inoperative. Reception said they were having problems with the heating but that an engineer was being called. We were offered an extra blanket. Same problem the second night. Now, maybe I'm missing something here, but I usually expect... More

My boyfriend & I stayed here when we had a weekend away we spent the day in Margate and went to the Turner, then had the evening in Ramsgate. We booked this hotel the night before we stayed, off the cuff. It's a lovely modern hotel. The service is very good, the exterior and interior, lovely, the reception, bar and... More

Well, I never thought I would review a Holiday Inn, but I have to stay in this one every weekend for the coming weeks. Incredibly good value, from £27 to £44 !!!!!!! A clean modern double room with a sofa, desk, television, tea, coffee, telephone and an excellent shower room, plus free wifi in the bar area. The staff are... More

The hotel was cheap enough for one night, there were stains on carpet in room, creaking from the light above the bed, kept us awake. Breakfast was rubbish, what can i say. We wont be coming back there. When we came out our room, we could smell someone had been smoking. More

My wife and baby son headed down to deepest Kent for a friend's surprise 90th birthday party so needed a place to stay for the night. One tends to build up an expectation for the Holiday Inn Express/Travelodge type of experience but we were pleasantly surprised with, above all, the customer service we received. We understood from Trip Advisor the... More

Excellent value for money if you book in advance. Spacious, quiet and comfortable room. Ideal overnight stay on the way to Europe. Like most Holiday Inns the hotel would be soulless if it wasn't for its staff that we found genuinely friendly, attentive, courteous, accommodating, conscientious and efficient. Thank you! They deserve a pay raise More

Have stayed there for two nights with my family, rooms are clean and staff people are helpful and friendly. If I travel there again, that will be my first choice hotel!!! Price was very reasonable. More

We have stayed here several times when visiting relatives in the area. We have always found the rooms to be very clean and they are comfortable enough for a couple of nights stay. The only downside is that we always seem to be able to smell cigarette smoke in the corridors and stairwells - so would ask the management to... More

Have stayed here a couple of times and both times were fine. Both times we had booked a journey on the ferry from Dover to Calis. The prices are reasonable for the rooms if you book in advance and have a Priority Club Card. Breakfast is buffet style and a bit sparse but is sufficient. Rooms are clean and the... More