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All 6 Chatham hotels »

Holiday Inn Rochester-Chatham

3.0 of 5
Maidstone Road, Chatham ME5 9SF, England
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Ranked #6 of 6 hotels in Chatham
3.5 of 5 stars 119 Reviews
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119 reviews from our community

What travellers say about this hotel
  • Very good(4)
  • Main road(3)
  • Many hotels(3)
  • Staff were friendly(3)
Traveller rating
    20
    34
    41
    13
    11
Only show reviews for Family (26) | Couples (37) | Business (29)
Date Rating
Traveler071
England
Senior Reviewer
7 reviews
5 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

A group of us stayed here after a work party, arriving at 2AM the hotel was accommodating, comfy and the staff were very helpful (even getting me extra on room service)! Delicious breakfast, comfy rooms and clean hotel! More

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Tracy B
Rochester, United Kingdom
Reviewer
5 reviews
1 helpful vote
3 of 5 stars Reviewed 13 February 2012 NEW

We booked the special rate valentines weekend. We paid a bit extra to upgrade to an executive room which was very nice. The room was clean nicley decorated and fresh bedding. The evening meal in the restaurant was very good plently of food, excellent service friendly staff. BUT when we came down in the lift from our room the temperature... More

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rosielamb
Billericay, United Kingdom
Senior Contributor
31 reviews
16 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

We stayed at this Holiday Inn for 2 nights on a weekend in Feb 2012. The staff are absolutely fantastic - nothing is too much trouble - very friendly and helpful. Rooms are very nice - clean and comfortable. Breakfast was wonderful - really good selection of hot and cold - restaurant staff are very approachable and help out in... More

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Ian_cormac
maidenhead
Senior Reviewer
10 reviews
9 helpful votes
1 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

I am writing this review from the restaurant in the holiday inn I have decided to as I have been waiting here now for almost an hour now. That wouldn't be so bad but it seems that the heating isn't working, the others in the hotel must have been aware of the arctic condition as they are all wearing jackets.... More

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Kevin Coombes, General Manager at Holiday Inn Rochester-Chatham, responded to this review
10 February 2012

Thank you for taking the time to write this review with regards to your recent stay with us. I am sorry to hear that you were cold in the restaurant; unfortunately our air conditioning/heating system did fail due to the weather conditions which we are working hard to rectify. I do apologise that this impacted on your experience with us. More

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brightongirl
brighton
Reviewer
5 reviews
4 helpful votes
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Stayed recently in a twin room with my Mum for a relative's birthday party nearby. The room was very good value. The breakfast was great- buffet style but you can ask for poached eggs etc, lots of choice and fresh fruit/croissants etc. Paper ordered was there as it should have been, room was great, did the job. Not luxury but... More

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Kevin Coombes, General Manager at Holiday Inn Rochester-Chatham, responded to this review
10 February 2012

Thank you for taking the time to review your recent stay with us. I am pleased to hear that you and your mum had a pleasant stay with us and that you enjoyed your breakfast. I do hope that we will have the opportunity to welcome you back in the future More

Mumdad2boys
Paris, France
Senior Contributor
26 reviews
19 helpful votes
4 of 5 stars Reviewed 5 February 2012

We were looking for somewhere to stay over night - a fleeting stop, but somewhere we could unwind after a long drive, so location and the pool were the main drivers of this choice. Booking in advance on the DB&B rate we found this excellent value for money! The room is fairly basic, there was no upgrade/recognition of the Rewards... More

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Kevin Coombes, General Manager at Holiday Inn Rochester-Chatham, responded to this review
10 February 2012

Thank you for your kind feedback with regards to your recent stay with us. I am pleased to hear that you had an enjoyable stay. I am sorry we were unable to offer you a complimentary upgrade on this occasion and that you were not recognised as a Priority Club Member, I will certainly pass this feedback on to my... More

ispy71
Walsall, United Kingdom
Senior Contributor
24 reviews
8 helpful votes
2 of 5 stars Reviewed 5 February 2012

I have not been here for 4 years, so i thought i would give it another shot. Online price of £75 seemed very good, so i rang up to book and told breakfast was another £10 ( steap ), and i asked about the free internet to be told yes ( but not really true, will add later ) So... More

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WBastiaan
Geneva, Switzerland
Senior Contributor
23 reviews
25 helpful votes
3 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

Just a pick out of convenience but not a destination by itself. Located at high traffic road, so only take a room on the inside. Rooms (standard) are pretty small and there is not much attention to detail. First night towels were replaced, ammendities given but bed not made up. Breakfast just OK but somebody of the continent has different... More

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Kevin Coombes, General Manager at Holiday Inn Rochester-Chatham, responded to this review
10 February 2012

Thank you for taking the time to review your recent visit to the Holiday Inn Rochester-Chatham. I am sorry to hear that your room was not made up satisfactorily; I will pass on your feedback to our Housekeeping Manager to review this. I do hope that we will have the opportunity to welcome you back again in the future More

eurocross
Freiburg im Breisgau, Germany
Senior Contributor
27 reviews
5 helpful votes
3 of 5 stars Reviewed 1 February 2012

I used this hotel for an overnight stay while on business, selecting Holiday Inn because there is a certain "sameness" between hotels. Check-in was unspectacular and the room was reasonably large and clean. Lighting could have been better. There was a good size flatscreen TV. The bathroom was a good size and well appointed. I did not try the internet,... More

Was this review helpful? Yes
Kevin Coombes, General Manager at Holiday Inn Rochester-Chatham, responded to this review
10 February 2012

Thank you for taking the time to review you recent stay with us, I do appreciate your feedback. I am pleased to hear that everything was satisfactory for you during your stay and that you found your room to be quiet. I am glad that you enjoyed your breakfast and that you found the staff friendly. I do hope that... More

d f
kent uk
1 review
1 of 5 stars Reviewed 31 January 2012

stayed 27th jan 2012 got no sleep till 2,30am because this hotel opens as a night club every last friday in the month. music and people running up and down corridor talking all night. so if u want a good night sleep this holidayinn is not for you. More

Was this review helpful? Yes
Kevin Coombes, General Manager at Holiday Inn Rochester-Chatham, responded to this review
10 February 2012

Thank you for your recent review on the Holiday inn Rochester-Chatham. I am sorry to hear that your stay was disrupted by the Over 30’s Night that we do hold in the hotel on the last Friday of every month. We do make every effort to ensure that guests are situated in rooms away from the event and we do... More

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Holiday Inn Rochester-Chatham Also Known As

  • Holiday Inn Rochester Chatham
  • Holiday Inn Chatham
  • Chatham Holiday Inn
Address: Maidstone Road, Chatham ME5 9SF, England

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Holiday Inn Rochester-Chatham
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