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BEST WESTERN Abbots Barton Hotel

3.0 of 5
36 New Dover Rd, Canterbury CT1 3DU, England
Hotel amenities
BEST WESTERN Abbots Barton Hotel
Ranked #9 of 16 hotels in Canterbury
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152 reviews from our community

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Date Rating
Newhaven, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

A perfect choice by my Rotary Club President for his special weekend with the rest of us serfs from East Sussex. Good, clean efficient hotel with extremely helpful staff and more than adequate dining arrangements. We visited lovely local attractions and nearly 40 of us - in couples - had a wonderful time over four days despite indifferent weather. Canterbury... More

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abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review
19 May 2013

Thank you for your review. I am pleased you enjoyed your stay. The hotel is ideal for a visit to the historic city centre, with wonderful parks and the river is particularly nice at this time of year, so much to see. We do hope to grow and the addition of leisure at the hotel, including a pool, is very... More

Albuquerque, New Mexico
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 May 2013

The location is totally stunning. I thought that we had made a wrong turn. We arrived in Canterbury before check in time. Went to the reception desk and got permission to park in their large lot. We were able to walk to the Canterbury Cathedral and the St. Augustine ruins from this hotel. The room was gorgeous. A nice touch... More

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abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review
19 May 2013

Thank you for taking the time to write a review about your experience at the hotel. I am delighted you felt you were in a special place, it is a beautiful old house as you approach the hotel through the tree lined driveway, even more stunning in the sunshine. I will pass your comments to my staff, who were pleased... More

Reading
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 10 May 2013

The hotel itself is quite good, the service was good. The actual rooms internally are well appointed but my room faced the back of the hotel and was nosiy with an airconditioning unit - I am not sure if rooms facing the front of the hotel would be affected by road noise as well?

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abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review
13 May 2013

Thank you for taking the time to write a review about your stay at the hotel. I have passed your comments to my team and I am pleased to hear your stay was an enjoyable one. The air conditioning units are in the process of being serviced, I hope this did not cause too much of a disturbance for you.... More

Southampton, United Kingdom
1 review
2 of 5 stars Reviewed 8 May 2013

I have stayed a couple of times at this Hotel and the staff are always rude and unfriendly. On the evening of my arrival in went into the reception to check in. The girl behind the desk was on the telephone and continued her conversation without acknowledging me , A look in my direction would of sufficed. When she eventually... More

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abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review
13 May 2013

Thank you for your review. Firstly, please accept my sincere apologies for the unfriendly welcome you mentioned at check in, I will be looking at re- training my reception team on customer service and to stress to them how important it is to smile and acknowledge the approaching guest, even if they are dealing with telephone bookings. With regard to... More

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Chester, United Kingdom
Top Contributor
89 reviews 89 reviews
26 hotel reviews
Reviews in 43 cities Reviews in 43 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 May 2013 via mobile

Great rooms. We were wary when we arrived late on a Saturday to find a wedding party in full flow and noisy, and we were on the first floor, but we did not need to worry, when the room door closed so did the noise and the drink on the bar later was fun. Perfect location with a short walk... More

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abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review
8 May 2013

I would like to thank you for your review. We have many weddings at the hotel and due to the location of the function suite being away from the bedrooms, you would not have been disturbed. I am pleased you enjoyed your stay and visit to Canterbury, it was a lovely weekend to walk into the city. We have a... More

Canterbury
1 review
5 of 5 stars Reviewed 4 May 2013

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abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review
7 May 2013

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Oxford, United Kingdom
1 review
5 of 5 stars Reviewed 4 May 2013

I stayed for three nights. My single room on the first floor was quiet, spacious, comfortable, clean and well-maintained: definitely my favourite of the last five hotel rooms I have stayed in.The staff were friendly and helpful, and Reception was efficient. The quality and choice for both dinner and breakfast were excellent; and guests should not hesitate to dine in... More

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abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review
7 May 2013

Thank you for your review and your comments with regard to your stay last week. So pleased you chose to dine at the hotel and sample our local produce. I will pass your comments to my team. We are also currently looking at increasing our fortified wines offering,including Sherries. At the moment we offer a cream, fino and an oloroso... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 May 2013

Just come over from France in the tunnel and headed for Canterbury looking for a hotel. I could not have found a better place. Reception very friendly had an amazing dinner with two family members and what bliss the bed was so comfortable, lovely bedroom and lovely bathroom, woke up early for my next step of the journey to Wales... More

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abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review
4 May 2013

Thank you for your review, it was a delight to read. I am pleased you enjoyed your dinner and best of all, had a good night's sleep for your long journey the following day. We aim to deliver a unique customer experience at the hotel, by going that extra mile, I will pass your comments to my staff. If you... More

Hampshire
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 28 April 2013

We have stayed at the newly refurbished Abbots Barton twice over the last month, and have thoroughly enjoyed each stay. We found the staff professional, polite and well trained. Our executive room on the 3rd floor was delightfully and comfortably furnished. We slept well both nights. There was good and free WiFi reception. We ate in the restaurant both evenings.... More

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abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review
29 April 2013

Thank you for your review. I am pleased you enjoyed your stay, I have passed your comments to my staff, who will be delighted to hear your comments about them, they work hard and it's always nice to hear praise for them. I am glad you sampled our local produce in the restaurant, the Salt Marsh Lamb is very tasty,... More

West Country, near Bristol
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 April 2013

Our daughter is at university in Canterbury and we decided to spend Easter weekend paying her a visit. As our son was able to stay in her shared house, we decided to treat ourselves a bit and booked into this hotel for three nights in a de-luxe room. We booked on line and I then telephoned to check if they... More

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See 4 more reviews by Suzykay5 for Canterbury
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review
6 April 2013

I would like to thank you for taking the time to write this lovely review. The hotel is a perfect location for Canterbury University visitors and we trust we will have the pleasure of your company for future family visits. Thank you. More

 
 
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Additional Information about BEST WESTERN Abbots Barton Hotel

Also Known As:
Best Western Canterbury
Canterbury Best Western
BEST WESTERN Abbots Barton Hotel Canterbury, Kent
Address: 36 New Dover Rd, Canterbury CT1 3DU, England
Region: United Kingdom > England > South East England > Kent > Canterbury
Amenities:
Business Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service
Hotel Style:
#3 Romantic Hotels in Canterbury
Price range (per night): ₹ 7,338 - 12,856
Hotel Class:3 star (3*)
Reservation Options:
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BEST WESTERN Abbots Barton Hotel
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