The hotel is nicely placed by the river, and a short walk into Newport. The staff are always pleasant, helpful and friendly. My main quibble is that in the summer months it is impossible on warm days to keep the room cool. If one was paying a budget price it would be just about acceptable, but not at the peak... More

The room was cold. The bathroom was not fresh. Lack of parking in close proximity to the entrance. Very slow and poor service in the restaurant. Problem with the TV alarm. Insufficient light to work effectively and efficiently. A thoroughly miserable place in which to stay. More

The room was very quiet during all three of the nights we stayed there. The bed was comfortable. There was a chilly wind blowing which caused a draught through the window but this disappeared when the curtains were drawn. The room was initially chilly but soon warmed up. The thermostat was easy to use and the room was comfortable. It... More

This Premier Inn is of a very high standard. The rooms were a good size and staff were all friendly and helpful - the receptionist was particularly efficient when checking in considering this was nearly 9pm at night. The hotel was quiet and close to Newport town centre. The adjoining Medina Quay Table Table restaurant was very good value for... More

Had a great stay again, used it as a base for exploring the area and managed to see all of the Isle of Wight. Weather great , plenty of parking spaces cannot complain about anything . Cannot wait for our repeat trip to Bournemouth's West cliff in Feb. More

it is very nice to stay, the staff all very nice to us, and help us to call taxi; but at first we walk from town center , it is hard to find it, hope they will do some signs for the walker! More

Very modern clean and friendly. Medina Quay pub/restaurant alongside was superb. More

Okay its a premier inn , you get what it says on the tin but I stopped here for three nights and thoroughly enjoyed it . the staff are all friendlyand helpful , especially the receptionist Kristy , she sorted me out with directions, extra tea and coffee and even a good room overlooking the water. ( which was a... More

The reception staff were polite, helpful and attentive and the room was clean and spacious with a nice big bed with a duvet rather than sheets, although this was spoiled by the lack of ventilation or air conditioning. Surprisingly all of the bedroom windows had safety mechanisms fitted and you couldn’t open the windows more than a couple of inches... More