This is my second review of this hotel, which has been a great favourite of ours. We were married here and have regularly returned. It is a lovely building and the setting is beautiful. We spent two days over Christmas here - we bought a package that included dinner on Christmas Eve, lunch on Christmas Day and two nights accommodation... More

This hotel should be thoroughly ashamed of the pathetic excuse it calls a restaurant. The room is pleasant enough in the dark but by day you can see the shabby furniture and dirty floors. The food at dinner was bland and under seasoned. The service was some of the rudest I have ever encountered. Avoid at all costs. More

Dont be fooled by the lovely appearance. As a wedding venue the service is appalling eg double booking the date and refusing to sort this out with the Registrar, leaving us to do it; refusing to reply to emails and phone calls even though the receptionist confirmed the individuals were in their office at the time; going back on the... More

This is a beautiful 400 year old hotel with gorgeous grounds even in winter. We stayed 3 nights in the Garden room wing as it has easier access;Our room was called Poplar and overlooked the one acre lake and grounds; king size bed very comfortable and firm; hypoallergenic pillows might need changing as I took the cover off one to... More

Where to start?  First and foremost this appears to be a wedding/family function hotel and whilst the smart Georgian facade and neat gardens give an air of class when you first arrive, scratch the surface and you have an up market wedding reception production line establishment with many flaws. The three nights we were here were disturbed by loud music... More

My husband and I stayed here for two nights (Sunday and Monday) for our honeymoon. The hotel is absolutely beautiful and was made even more magical as it had its Christmas decorations up. They really went to town not only with a gorgeous tree in reception but with wreaths on all the bedroom doors. Our bedroom was also beautifully decorated... More

Surely very much among the best in class, with a lovely setting, high quality reception areas and charming bedrooms. This hotel is distinctive in every way. The staff are efficient but friendly and it all combines to provide a quality experience. Standards slip a little in the restaurant and the menu is rather over-priced. Otherwise, highly recommended. More

Lovely room, friendly welcoming staff, great breakfast definitely will stay again. More

we ate at the lake restaurant recently, the food was fine although the portions made us think we were having tapas. that aside the thing that really spoilt the evening was the poor level of service from the bar staff to the restaurant manager they certainly did not live up to the fine dining prices that were being charged. More