This report may seem like one huge moan – but there were a few positives so I shall start with those:- PROS 1. The staff were very helpful and efficient. The check-in was quick and smooth, the bar staff remained pleasant, even when dealing with complaints, and the lady that showed us to our breakfast table kept smiling even though... more

We stayed over a weekend and found the hotel to be set in beautiful surroundings several miles away from Winchester itself. Despite advertising itself as a 4 star hotel we found the rooms dirty with some of the bathroom fittings loose and broken. Staff were very approachable and friendly although they were lacking in some training. We asked for a... more

My wife and I stayed here for our first wedding anniversary. It is a very modern, clean and quiet hotel with friendly staff who are happy to serve/help. The lounge bar is nicely presented with a outside seating/garden area, drink prices weren't too bad but lunch prices were a bit over the top, £6.50 - £8.50 for a sandwich with... more

We picked this for one night en route to Portsmouth! It was more conference centre in some ways than hotel in the new part, but the staff were good, pool area nice, bedroom and bathroom clean and breakfast very good. It was very spacious in the room and we had a good rest. I think it would be a good... more

Just had a couple of nights break with two grown up children at Norton Park - excellent deal through Travelzoo. Beautiful setting for the hotel, which has first class facilities. some of us used the pool and really enjoyed it. Together we all visited Winchester, the New Forest and Lymington and then visited Henley on the way back home. Really... more

What an amazing place. the biggest problem had was finding the hotel. everything was easily 4 star standard and above. from the wonderful lady in reservations ( who got me out of a big hole over the booking) to reception staff to the room and restaurant and all staff involved it was perfect. Q hotels should be proud of their... more

Check in was efficient and friendly. All our luggage was taken to our room which was at the far end of the main part of the hotel and very quiet. We meanwhile were advised to drive around to the back and enter via the spa to save walking so far. It is a way out of Winchester but we found... more

There are lots of good points to recomend this hotel. Staff are friendly and curteous (from the receptionist to the gardener, everyone said hello). The rooms are modern and very tastefully furnished. Mine was spotlessly clean. The bar area was nice and not overly expensive. Breakfast in the morning was fresh, well cooked and offered plenty of choice. The leisure... more

We are breakaway members so have always had great faith in qhotels and although had a not altogether fantastic experience in another qhotel in May decided to give Norton Park a go for our 20th wedding anniversary weekend. Disappointed to say that the experience was virtually exactly the same as last time. Staff fantastic, obliging and could not do enough... more