our visit was great from start to finish. efficient friendly reception, quick check in. superior room like living in the woods, in a lovely cabin.very comfy beds nice bathroom missing an iron although there was an ironing board.lovely to wake up to the green woodlands.food fabulous, staff attentive and helpfull. breakfast was impressive. nothing more could have been on offer.would... More

This hotel is at the entrance to the zoo. The only way you could be closer would be to in the animal enclosures! Jenna, at the front desk, was an absolute gem. We arrived early and were able to check in, as our room was ready - kudos to housekeeping! We had a couple of issues with the room -... More

After a fantastic day at marwell zoo we booked into the hotel and all I can say is it was amazing , it was like having a cabin in the woods. We had dinner in the dining room and the food was out of this world and worth the price. Our room was close to a wedding happening close by... More

We stayed here for one night, really child friendly, full use of the swimming pool, breakfast was fab, rooms a bit dated but clean with everything you need, would recommend to family and friends.we also visited the zoo next foot which was lovely

Booked to stay before a morning visit to the zoo. Inclusive dinner options were very limited. Staff in the restaurant tried hard but service was unfortunately poor - not knowing the menu components, waiting more than half an hour for our food, small portions so we had to fill up on bread, poor communication between staff, etc. Breakfast was very... More

We stayed in room 407 for 3 days in May. The room was a little grubby and dark, the bathroom most definitely unclean with a urine smell. The bathroom floor was dirty and the soap holders disgustingly dirty underneath. Toilet was never bleached during our stay nor were soap remains removed from the holders. Two pillows each were provided but... More

We stayed at the Marwell Hotel for a wedding - but found it to be a disappointment. For the price paid, I was expecting a good 3* - ok 4* standard. As we didn't really spend much time in the room, I wouldn't normally mind about a few imperfections or a dated look, but this time, it really didn't fit... More

We have just returned after a 3 night stay and have to say that we were slightly disappointed.On arrival the reception area looked very nice and stylish however when we got to our room it was very tired looking,the bathroom fitments were loose the giraffe print carpet looked at least 15 years old and in general it looked shabby.The breakfast... More

I booked this hotel for a friend and his family to say thank you for a number of things I took a deal which also included dinnner although I was clear that this included starter and main course deserts/extras/drinks were payable to the hotel. I paid in advance so there would be no problem. Turns out that at breakfast if... More