arriving & learning my room was on the top floor I advised them my wife was disabled the duty manager didn't want to know and came across as if she didn't care they had got the booking and it wasn't going to change now and with bad legs they still made her walk up two flights of stairs (no lifts)... more

We arrived on Friday night having booked online for 2 nights. My husband wanted to confirm our internet booking 2 days beforehand despite having a confirmation though it seemed unnecessary but I am glad he did as they had no information about our booking. He confirmed by telephone and the receptionist said that everything was in order. When we arrived... more

So here I am, the first night in the hotel and I feel like I have enough material to write a review over several pages ! Arrived at the hotel 19:30 to find the car park completely full and many cars double parked blocking each other, not a great start ! Eventually I was lucky enough to find a spot... more

Stayed here over night whilst visiting friends. Located in the centre of Winchester near pretty much everything. Close to main train and bus station. Car parking a bit tight but they will find you a space. Had to agree that the rooms could do with some updating but the staff do make up for that by going the extra mile.... more

We stayed here for one night and it was excellent value. We had a large double room in the Annexe overlooking the garden. Yes, the room and bathroom could do with a refurb but it was warm and clean and the bed was comfy. Breakfast was good - a nice choice including cooked breakfast. The hotel is in the centre... more

We have stayed at this hotel several times, and have always found the staff very helpful and friendly. The service they provide makes you feel welcome and nothing is too much trouble. The hotel is ideally situated in the center of Winchester which allows you to eat / drink / shop without the need for traveling. The hotel restaurant well... more

In Winchester to attend a wedding, my husband and I chose the Royal for its central location and also because I had stayed there some 10 years before and found it quite adequate. The staff of the hotel are very nice and responsive. On arrival we were given a double room in the garden wing. Nice view of the gardens,... more

I stayed with friends over the weekend. The rooms were very comfortable and quiet. Service and food in the dining room was excellent; courteous and friendly staff in the dining room and throughout the hotel. Ideally situated for shops and historic sites. Although it was very busy with a conference and a wedding party, everything was well ordered. My only... more

I generally agree with the last two reviewers (This hotel actually scores “4 minus” but I’ll default to a 3 to keep the overall rating down). Trying to begin with positives, the location is certainly central and, hence, helpful (although my son-in-law observed that the clientele was therefore “captive”, resulting in reduced customer care). The conservatory dining area was indeed... more