The good: This is a nice hotel in a great location, and the people who work there are absolutely wonderful.
Fiona, who checked us in, and the young men who carried our luggage up and down the many stairs were very nice, polite, and accommodating. We thought it was so nice when we arrived, that even though the kitchen was...
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The rooms are above the bar and restaurant so not the quietest, but if you are hoping for a superb night away in a very trendy area this is perfection. Comfy, smart, luxurious with a superb breakfast. The bar was full of trendy people with a lovely atmosphere and is a quirky mix of old and bang on trend new....
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I stayed here for one night mid week. As I booked at the last minute, and we are in the christmas season they unfortunately had no availability for dinner, however I do not view that as a negative on this review. From the moment I arrived I felt that I was superbly looked after. Shown from the bar through to...
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Wonderful food in the pub, great breakfast and w nice room. Overall experience was excellent. Would certainly stay there again.
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Thank you for posting such a positive review. I am really very pleased that we made your stay so comfortable and all the services that we offer were very much to your liking. I have no doubt that we will see you prior to your next cruise from Southampton.
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Popped in here on spec for lunch during a shopping trip to Southampton. Would classify this as a gastro-pub and extremely good it was too, certainly ticked all the boxes. Very interesting menu and about as far removed from pub grub as you can get. The only very minor criticism we might have had was that the food took a...
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I am very pleased that you had an enjoyable experience whilst dining at The White Star, prior to your trip to Ikea. I will pass your comments onto the staff, we do strive for them to be attentive, friendly and helpful and it great for them to recieve this feedback, thank you very much. Our food is o the standard...
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If you want a friendly place to stay, with a pleasant staff, then this is your place. The hotel only has 13 rooms. The rooms have been updated and are acceptable. The location is convenient and you can walk to a lot of sites, close to town center.
What I liked: Great staff, rooms clean, good food(Its pub food with...
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Thank you very much for your feedback following your pre cruise stay at The White Star. I am pleased to read that you found all the staff to be very pleasant and helpful. As confirmed with you during your stay, we would recommed that you book one of our larger bedrooms, especially if you have excess luggage, I would have...
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My wife and I spent 2 nights here in October 2011,
Upside: Excellent room, friendly staff, reasonable rate and attached to a good restaurant.
Downside: A little noisy on Friday and Saturday evening.
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Thank you for posting your review. I am very pleased that following your stay you would recommend The White Star to others. I am sorry that you heard general noise from your bedroom, next time we can certainly look at reserving what can be a quieter room. Thank you for noting that the room was very good and the staff...
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We were due to sail from Southampton for the first time and were looking to spend some time in Southampton before we set sail. The staff were extremely helpful and communicative in both the booking of a room and when we arrived. Nothing was too much trouble for them and they helped put our minds at ease throughout our short...
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Tahnk you very much for the Positve Feedback following your stay with us, prior to your sail from Southampton. We do accomodate many Cruise voyagers such as yourselves and it is always good to have such good feedback. I do hope that we will see you again, prior to your next sail.
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My boyfriend and I stayed in this hotel just for one night but have to say that we would have spent more time if we could. Our bedroom was very clean and bed confortable. The bathroom was big and clean. The wardrobe was very small so if you stay longer just let them know you need more space. Apart from...
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I thank you for your feedback following your short stay with us, I do hope, that as you expressed the wish to stay for longer, there will the opportunity for you to do so in the near future. I will be sure to pass on your comments regarding Excellent Customer Service to all the staff involved.
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We booked The White Star for our wedding night in a Superior Room with bath. Because the website claims that The White Star is "5 Star Accommodation", we automatically assumed that this meant room service would be available as no other 5 star hotel we have ever stayed in before did not have this service available. However, once we had...
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I thank you for your feedback following your stay. As confirmed to you on check out, The White Star is proud to be classed as ‘Five Star Accomodation’ as rewarded by the AA on an annual basis, this accolade is given for both Hospitality and Bedroom ammenities for Accomodation to the level of B&B / Inn and not that of...
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