I would like to draw attention to their pet policy. I have been a frequent visitor over 5 years , staying with our small dog at no extra charge. On our latest visit we were charged £30 per night for our dog. I have complained to Holiday Inn head office , requesting a copy of the £30 cleaning bill as... more

lovely clean hotel, recently refurbished, breakfast fine, one word of warning - we ordered a cot but they don't provide linen for it! you are supposed to take your own, even though we were never informed of this at the time of booking. more

stayed for 2nts clean comfortable rooms would stay again brilliant family fun spot more

Stayed here pre-cruise for one night. Check in polite, efficent Room clean Bar, trifle costly General opinion. These hotels are in general all very similar. However this one stands out. The lady behind the desk was exemplory in her manner and behaviour. The room was spotless as was the entire hotel, indeed I was prompted to ask if the hotel... more

The hotel is by the side of the motorway on the way into Southampton from the west, it up a side road which is not greatly signed. The car park is large and there were security staff walking around it when I arrived at night. Check-in was quite slow as the receptionist was on the phone, when she finished she... more

We checked in on a Friday evening when the power supply was temporarily off. The receptionist was calm, welcoming, and efficient. We were shown to our room. The room and bathroom were spotlessly clean, with modern decor. Despite being close to the motorway this hotel is quiet, and we were able to relax and have a good nights sleep. The... more

It wasnt summer or a hot night, but it was really hot within in the room, which is disappointing, i would hate to stay here if it were summer, and i certainly wont stay here in the future, the staff were friendly, but were not really bothered with my thoughts! more

Typical of a motorway side hotel, the rooms are up to the usual holiday inn standard but this place is let down by its lack of facilities in particular the car park which although free is far too small. The lack of eating arrangements is also poor, that said if you are willing to drive out for a meal there... more

We are a family with two small children. We stayed one night in a room with a double bed and a sofabed for the kids. It was clean, simple and just what we were after. Breakfast was fine as well. We got all this for 44 pounds, which is a very good deal. The only problem with it was that... more