We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 22 Southampton hotels »

Mercure Southampton Centre Dolphin

4.0 of 5
34 - 35 High Street, Southampton SO14 2HN, England
Hotel amenities
Ranked #12 of 22 hotels in Southampton
3.5 of 5 stars 226 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

226 reviews from our community

What travellers say about this hotel
  • Very good(9)
  • Ground floor(7)
  • Car park(6)
  • Dolphin Hotel(5)
  • FREE parking(5)
  • High Street(5)
  • Friendly and helpful(3)
  • Bath taps(3)
  • Comfortable room(3)
  • Standard room(3)
Traveller rating
    40
    88
    62
    26
    10
Only show reviews for Family (33) | Couples (107) | Business (34)
Date Rating
johnhouston2
Knaresborough, United Kingdom
Senior Contributor
36 reviews
39 helpful votes
3 of 5 stars Reviewed 13 February 2012 NEW

First of all - the positives. I have just spent a week at this hotel and it was perfectly comfortable, ideally located, and staffed by friendly people. It is a reasonable hotel and I would consider using it again. The hotel makes great and legitimate claims re its age and history; and rightly so; and in so doing one could... More

Was this review helpful? Yes
redXX
Dorset
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed 10 February 2012 NEW

We stayed at the Mecure Dolphin for one night, the outside of the hotel was lovely, the reception area, dining room and bar were all very nicely decorated. The reception staff were so helpful and polite and answered any questions we had. We had a room on the ground floor, it was very nice, tea/coffee facilities, well decorated etc. However... More

Was this review helpful? Yes
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
11 February 2012

Dear Guest Thank you for taking the time to review your stay. I really appreciate your feedback which will of course be used to help us improve the service and products we offer We hope to welcome you back to the Marcure Southampton Centre Dolphin Hotel on your next visit to the city. kind regards Neil Brailsford General Manager More

Livy1000
London, United Kingdom
Senior Reviewer
9 reviews
3 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW

Stayed here for my partners birthday and was amazed! Booked an advance purchase rate only a week before at £39!!! I admit I was kind of expecting to be put in the basement for this price but we had an amazing room; very spacious with a seperate living room area and desk. The corridors are abit of a maze but... More

Was this review helpful? Yes
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
9 February 2012

Dear Guest Thank you for reviewing you stay with us. I was delighed to read you enjoyed your stay and will pass your feedback back to the team and in particular the kitchen brigade. We look forward to welcoming you back to the Mercure Southampton Centre Dolphin Hotel. kind regards Neil Brailsford General Manager More

DorsetTraveller101
Gloucestershire
Senior Reviewer
7 reviews
1 helpful vote
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

I booked a weekend away to celebrate my mums 60th Birthday; she grew up in Southampton so thought a trip down memory lane was in order! We arrived early and were greeted by warm & friendly receptionists who let us check in before 2pm which was great. My mum received a wonderful birthday card waiting for her in our room... More

Was this review helpful? Yes
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
6 February 2012

Dear Guest Thank you for taking the time to review your stay with us. I was delighted to read you enjoy your stay and will of course ensure your feeback is passed onto the team. We hope to have the pleasure of welcoming you back to the Mercure Southampton Centre Dolphin Hotel on your next visit to the city kind... More

Emstreety
Southampton, United Kingdom
2 reviews
1 helpful vote
4 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

I stayed at the Dolphin Hotel, got a last minute room for £49 which in its self is a really good price as normal days it can extend to £125,00. The room was very well modernised with top furniture and decor as well as a plasma screen TV and nice bedding and pillows. The room was tucked away from the... More

Was this review helpful? Yes
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
25 January 2012

Dear Guest Thank you for your review I was delighted to read you enjoyed your stay and hope we have the pleasure of welcoming you back to the Mercure Southampton Centre Dolphin Hotel in the future. One point I was confused about was your reference to the hotel looking 'rundown' from the outside which I find surprising as the hotel... More

Posted by an Accorhotels.com traveller
Jonkoping, Sweden
1 review
3 of 5 stars Reviewed 23 January 2012

The water from the tap was dirty. I could smell a scent of mould in the corridors and room. The breakfast was great and the bar&lobby was nice. Big minus for the porn channels. Good with the coffe and tea selection. The pressure from the tap in the bathroom was to strong, spashed all over me. More

Was this review helpful? Yes
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
24 January 2012

Dear Guest Thank you for reviewing your stay with us I appreciate your feedback I hope we have the pleasure of welcoming you back to the Mercure Southampton Centre Dolphin hotel soon. kind regards Neil Brailsford General Manager More

RJandJBW
Nottingham, United Kingdom
Contributor
11 reviews
3 helpful votes
3 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

I am currently staying in the Mercure for a week. As you can see from the title they have had their problems this week. Worst element fire alarm goiung off at 5.30am on Tuesday and 3.30am on Wednesday. Nice letter to apologize on Tuesday, nothing on Wednesday! No sign of making me feel that they worry about meeting my expectations.... More

Was this review helpful? Yes
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
20 January 2012

Dear Guest Thank you for taking the time to review your stay with us. I would like to apologise for the inconvience caused by the various challanges we have had at the hotel this week. Whilst not wishing to make excuses I would like assure you the sounding of the fire alarms and the problems with the gas supply are... More

Dowding
Thatdham, Berkshire
Senior Reviewer
9 reviews
6 helpful votes
4 of 5 stars Reviewed 15 January 2012
2
people found this review helpful

We booked up a special offer at this hotel via the internet and wondered what we were letting ourselves in for but we shouldn't have! The Receptionist was very helpful directing us road by road as we were lost in Southampton and she was so helpful. I would like to commend her but I don't know her name. She was... More

Was this review helpful? Yes
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
16 January 2012

Dear Guest Thank you for reviewing your stay, I was delighted to read you had an enjoyable stay with us. I will ensure your kind words are communicated to the lady on reception and thank you for the feedback. I hope we have the pleasure of welcoming you back to the Mercure Southampton Centre Dolphin hotel in he future. kind... More

Moonlighter88
Newcastle-upon-Tyne, United Kingdom
Senior Contributor
25 reviews
7 helpful votes
3 of 5 stars Reviewed 14 January 2012

I am a fan of Mercure hotels and when embarking on a cruise from Southampton I naturally booked this hotel. I was offered a very good Mercure deal of £95 half board for a couple which I think is very good value but the hotel is very tired and definitely in need of renovation. The hotel is very well located... More

Was this review helpful? Yes
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
27 January 2012

Dear Guest Thank you for your review I was sorry to read of your concerns but would like to assure you that your comments have been used as we constantly review the level of service and facilities we offer. I do hope we will have the pleasure of welcoming you back to the Mercure Southampton Centre Dolphin hotel in the... More

rhp1989
1 review
1 helpful vote
4 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

Stayed a couple of nights for business last week. We were happy with the location, staff, cleanliness and quality of the room. Bed was very comfy! I agree with other recent visitors that it was very hot at times, but ready to open a window and easy to get out quickly... We didn't eat here, but were happy with everything... More

Was this review helpful? Yes
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
10 January 2012

Dear Guest Thank you for your review I appreciate your feedback and hope we have the pleasure of welcoming you back to the Mercure Southampton Centre Dolphin Hotel soon. kind regards Neil Brailsford General Manager More

Travellers who viewed Mercure Southampton Centre Dolphin also viewed

De Vere Grand Harbour
3.5 of 5 stars 411 Reviews
Southampton, Hampshire
CHECK RATES! ABS:HotelCheckRates-d192175?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Ibis Hotel Southampton Centre
3.5 of 5 stars 141 Reviews
Southampton, Hampshire
CHECK RATES! ABS:HotelCheckRates-d192178?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Jurys Inn Southampton
3.5 of 5 stars 252 Reviews
Southampton, Hampshire
CHECK RATES! ABS:HotelCheckRates-d543058?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 22 hotels in Southampton, ranked by popularity »

Been to Mercure Southampton Centre Dolphin? Share your experiences!

Write a Review Add Photos Add Videos

Mercure Southampton Centre Dolphin Also Known As

  • Southampton Dolphin Hotel
Address: 34 - 35 High Street, Southampton SO14 2HN, England

Is Mercure Southampton Centre Dolphin your business?

  • Manage your listing
Mercure Southampton Centre Dolphin
Show the lowest price for this hotel* (from our partners)
CHECK RATES!