From the very moment we arrived until our departure from THE BOTLEIGH GRANGE The staff, The facilities were all superb. I have stayed in many many fine hotels over the years and would rate this hotel to be high one any list for great monitary value and comfort. The staff must have been trained by the very best. more

I booked a double room for one night via laterooms.com. The 'welcome' letter from the manager had the wrong surname. On arrival the bedroom was cold because the hotel doesn't switch the heating on until 4pm. Afternoon sandwiches were drab and tastless. The bedroom interiors were tired and in a poor state of repair, with serious draughts evident through poorly... more

As a family, our christmas dinner on christmas day is a very special occasion. If you want a special occasion to remain a special occasion- DO NOT GO TO THE BOTLEY GRANGE HOTEL. It was my 82 year old mothers christmas gift to our family- to be honest we felt utterly disappointed. The food was terrible- it was that one... more

Firstly, the hotel charges an internet booking fee of £4.30 if paying by credit card, and a further £3.95 on checkout if there are extras. Both these fees are subject to VAT. These are extortionate and quite unreasonable, as most business customers will want to pay by card. Secondly, the hotel is old and in a poor state of decoration,... more

Hotel was full of character and we got a very warm welcome at reception, checked in very quickly. When we got to our room we were pleasently surprised on the size, very large rooms and really comfortable. Glad the tv had a good choice of channels. We visited the spa and the facilities there are also very good, enjoyed the... more

We'd originally booked into the Marriott Meon Valley down the road but after a truely hideous experience (see separate review) rang the Botleigh Grange to see what they could do. and are still here. We were offered a family room which is great. with two large comfortable double beds. The food is good and everyone is friendly and helpful, The... more

Lovely hotel - good room and spa facilities excellent. Paid for dinner B&B and were overcharged by £30 on evening meal - no apologies but someone else was blamed. Then at check out, we had 3 lots of drinks and a meal charged to our room that we hadn't had (presumably from wedding party the previous night). Items were removed... more

I really rather liked this hotel. The building is amazing and full of interesting little features, and the rooms were large and well equipped (cafetieres in the rooms! Brilliant). Staff were very young but cheerful and friendly. Food in the restaurant was amazing, if quite pricey. I would have scored it better if the waiting staff hadn't ignored me at... more

They hotel proved to be great at hosting the wedding we were attending, we had to say the room was quite tired and twee. The bed was so so so poor, we have just got rid of a bed that was better than that. NO SOYA MILK, how can a £150 a night hotel not provide an alternative!?!?!?! Service poor... more