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The Legacy Botleigh Grange Hotel


Hotel class 4.0 of 5
Grange Road, Hedge End | (formerly Best Western Botleigh Grange), Southampton S032GA, England
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50% Recommend
3.0 of 5 stars 58 reviews
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4 of 5 stars
AVSA   2 contributions
Brussels, Belgium
5 Feb 2010 | Trip type: Business New

Botleigh Grange hotel is a part Legacy Hotels chain. I tried to book my stay on the Legacy Hotels website. I found it rather confusing to navigate through and cancellation policies were not cleared. Because of that I asked the company travel agency to make the booking which was good as the agent got a rate lower than any rate... more

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5 of 5 stars
tomsani   1 contribution
Chester
19 Jan 2010

From the very moment we arrived until our departure from THE BOTLEIGH GRANGE The staff, The facilities were all superb. I have stayed in many many fine hotels over the years and would rate this hotel to be high one any list for great monitary value and comfort. The staff must have been trained by the very best. more

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2 of 5 stars
davout   55 contributions
Crowborough, East Sussex
10 Jan 2010 | Trip type: Couples

I booked a double room for one night via laterooms.com. The 'welcome' letter from the manager had the wrong surname. On arrival the bedroom was cold because the hotel doesn't switch the heating on until 4pm. Afternoon sandwiches were drab and tastless. The bedroom interiors were tired and in a poor state of repair, with serious draughts evident through poorly... more

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1 of 5 stars
rozhorses   1 contribution
UK
8 Jan 2010 | Trip type: Family

As a family, our christmas dinner on christmas day is a very special occasion. If you want a special occasion to remain a special occasion- DO NOT GO TO THE BOTLEY GRANGE HOTEL. It was my 82 year old mothers christmas gift to our family- to be honest we felt utterly disappointed. The food was terrible- it was that one... more

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2 of 5 stars
Suffering_Traveller   1 contribution
United Kingdom
4 Jan 2010 | Trip type: Business, Solo travel

Firstly, the hotel charges an internet booking fee of £4.30 if paying by credit card, and a further £3.95 on checkout if there are extras. Both these fees are subject to VAT. These are extortionate and quite unreasonable, as most business customers will want to pay by card. Secondly, the hotel is old and in a poor state of decoration,... more

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5 of 5 stars
TiggerPortsmouth   3 contributions
Portsmouth, England
29 Dec 2009 | Trip type: Couples

Hotel was full of character and we got a very warm welcome at reception, checked in very quickly. When we got to our room we were pleasently surprised on the size, very large rooms and really comfortable. Glad the tv had a good choice of channels. We visited the spa and the facilities there are also very good, enjoyed the... more

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4 of 5 stars
MrsFarmer09   6 contributions
Cambridge, England
28 Oct 2009 | Trip type: Family

We'd originally booked into the Marriott Meon Valley down the road but after a truely hideous experience (see separate review) rang the Botleigh Grange to see what they could do. and are still here. We were offered a family room which is great. with two large comfortable double beds. The food is good and everyone is friendly and helpful, The... more

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3 of 5 stars
est1977   1 contribution
Wales
27 Oct 2009 | Trip type: Couples

Lovely hotel - good room and spa facilities excellent. Paid for dinner B&B and were overcharged by £30 on evening meal - no apologies but someone else was blamed. Then at check out, we had 3 lots of drinks and a meal charged to our room that we hadn't had (presumably from wedding party the previous night). Items were removed... more

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3 of 5 stars
blackic   6 contributions
Sheffield
1 Oct 2009 | Trip type: Business

I really rather liked this hotel. The building is amazing and full of interesting little features, and the rooms were large and well equipped (cafetieres in the rooms! Brilliant). Staff were very young but cheerful and friendly. Food in the restaurant was amazing, if quite pricey. I would have scored it better if the waiting staff hadn't ignored me at... more

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3 of 5 stars
DaveyNelson5951   1 contribution
Pulborough
13 Sep 2009 | Trip type: Family

They hotel proved to be great at hosting the wedding we were attending, we had to say the room was quite tired and twee. The bed was so so so poor, we have just got rid of a bed that was better than that. NO SOYA MILK, how can a £150 a night hotel not provide an alternative!?!?!?! Service poor... more

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The Legacy Botleigh Grange Hotel Also Known As

  • Legacy Botleigh Grange Hotel
  • Legacy Botleigh Grange Southampton
Address: Grange Road, Hedge End | (formerly Best Western Botleigh Grange), Southampton S032GA, England
Hotels in Southampton The Legacy Botleigh Grange Hotel
3.0/5.0
58
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