The hotel is from the outside is an impresive well maintained hotel. The hotel reception area is very modern and very clean and as shown online. However, once you get your room key and exit the lift, it is soon discovered that the rooms resemble a hotel next door. Etap hotel is a budget hotel with rooms from £28 per... More

I've stayed in a few Novotels. The layout is pretty much the same, with the loo the first room you come to when you enter the room. It's separate from the bathroom, but I'm not sure it works. This hotel is no different, and it's fine for a cost effective night away. We had a crowd in the bar but... More

Hotel was fine. Clean and comfortable. Beds are usually my problem. The mattress here was, I think, a memory foam one (didn't look). I had slight problems due to a bad hip but most people should find it comfortable. It certainly wasn't hard/firm. Breakfast was fine with the usual assortment of items. I wouldn't like to pay the full price... More

Customer service was excellent, IMPRESSIVE! Front desk and room service was so welcoming. Very clean and comfortable. However, the the swimming pool and gym entrance is exactly where the reception is. Which I find very inconvenient and very odd. No wonder I did not see anybody using the pool & gym our entire stay. More

Spent 2 nights at the novotel southampton prior to joining the queen elizabeth. It was comfortable and well located for the centre and for ease of transfer to the port. We booked bed and breakfast and we werent disappointed. We didnt eat in the hotel other than breakfast as we chose to eat in the TJI Fridays next to the... More

This hotel is awful. Totally needs renovating, you have to pay extra for wifi! And for parking! And the toilets are separate from the bathrooms with no sink!!! More