I booked a two night stay here after purchasing a kgb voucher; and I stayed from Thursday through to Saturday morning. In all I had a fantastic short break and my overall hotel experience was really nice. The hotel itself is beautifully styled with an elegant bar and restaurant downstairs. I really wanted to stay in the Henry Seymour room... More

Go on! Stay there and experience what you ave only before witnessed on the screen with a twist but pay a shed load for it!! We did and we're still dining out on the experience! More

We booked a room through kgbdeals and even though we booked 4 months in advance they had no kgb rooms left and therefore we were told we would have to pay £50 to upgrade to a spa room. We were told we would be given the jossiah stacken room which had a jacuzzi bath and a seperate power shower however... More

I stayed here last Sun/Monday on a Dealcloud voucher.From making the initial booking to arriving i found the staff polite and helpful.The man who greeted us(boyfriend stayed too) offered to carry our bags up 3 flights of stairs to our room, although my boyfriend insisted on doing it (he has been training quite a lot lately and i think he... More

Despite a little trepidation - having read some of the rather hostile-sounding reviews - we really enjoyed our stay and would certainly re-book for another visit. The house is beautiful and characterful, the staff efficient and friendly, our bed supremely comfortable, our suite (Duke of Gloucester on a coupon) spacious, well-appointed and excellent value. Breakfast was flawless and served at... More

Stayed here for 2 nights, enjoyed our stay to an extent but we thought that we had the 2 for 1 meal deal. As we booked by telephone for our KGB £99 deal, it was not explained to us that we had to book for the meal deal then although we did book it in advance of our stay. We... More

Rude manager. Awful staff!!! Bathroom leaked (staff used towels in the room to mop up!!!!) strawberries had maggots in them. Was charged for flowers my wife received compliments of the hotel. Room was not ready when I arrived at 5pm even though I was charged in full for the stay in April. Was told to come back later if I... More

I bought a voucher for a two day stay at this hotel. I tried to book 3 separate weekends in Jan, Feb and March (all off-peak) and there was no availability. On one of the attempts, an upgrade to a spa room was offered if I was willing tp pay an extra £70.00. I declined and got my money back... More

A warning to any purchasers of the recent Groupon/KGB offer for 2 night stay. The voucher is sold with no restrictions however on attempting to book there is no availability on Friday/Saturday or weekends the Hotel is saying that they are fully booked unless you want to pay £100 for a room upgrade in which case you might as well... More