For the money we paid we were delighted with our stay here. Yes it is old and tired and needs some money investing but it all adds to the character of the place. The staff all work very hard, a special mention has to go to Frances who not only kept us amused with her banter but had a good... More

Just because you are using a Groupon deal and paying £79 it doesnt mean you should prepare yourself for a shoddy hotel- you should still expect some level of standard, cleanliness and helpful staff at the very least- we didnt see any of this. The bathroom had hairs in it, our food was bought to our table charred on the... More

I agree with everything that SamA535 said, it was a truly atrocious hotel experience, with mould on the walls, peeling wallpaper, 1950's/1960's style wooden furniture which was sticky to the touch, stained towels (which were frayed and had obviously seen better days). I can't speak for the rooms in the main building but the annex is awful - I can't... More

When you only pay £79 on a Groupon offer for a room for 2, breakfast, 3 course dinner, cream tea and a bottle of wine you have to manage you expectations. Yes the annexe is awful and the TV has hardly any channels but the room was clean and large if a little dated. The location of this hotel is... More

Having seen the bad reviews we were expecting the worse. However, we were pleasantly surprised. It is true that the hotel is in need of refurbishment but the main part of the hotel is charming and full of character due to it's age. Sadly, the same cannot be said of the annexe ! The hotel is centrally situated in Lewes... More

We had a groupon voucher and were treated like we should not be at this hotel. The friendliest member of staff had to be the lady cleaning the rooms in the annexe. Ah yes the annexe! If you are put here it feels like you are literally out in the cold. The weather was cold and wet and you have... More

Me and my husband booked the White Hart Hotel via Groupon deal to celebrate our 10th Wedding anniversary. I had read previous reviews and was really worried about what i would discover at this hotel. I was pleasantly surprised, the hotel is oozing in character and if you like the olde worlde look, then this hotel is for you. We... More

We also had a Groupon voucher, and took our 5 year old son and 18 month old daughter along to celebrate our wedding anniversary. The town of Lewes is beautiful, full of history, and we all had a fantastic time. The staff could not have been more helpful. Jose on the front desk kindly stored our pram and lent me... More

I stayed at the White Hart during a week's work nearby. I never expect too much from a hotel, but this one was so bad to the point of being hilarious. No greeting on arrival - the lady at reception has a lot to answer for after reading all the comments about her. She seemed extremely put out by the... More