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Bannatyne Spa Hotel

4.0 of 5
Battle Road, Hastings TN38 8EA, England
Hotel amenities
Bannatyne Spa Hotel
Ranked #1 of 8 hotels in Hastings
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285 reviews from our community

Traveller rating
    115
    93
    39
    22
    16
See reviews for
Families
35
 
Couples
151
 
Solo
7
 
Business
24
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Milton Keynes, United Kingdom
Top Contributor
66 reviews 66 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

We used the Board room at the hotel which was great for about 15 people, the service at the hotel is superb I arrived early and within 10 minutes had Lunch and some cold water. the staff dealt well with various requests during the meeting - the grounds here are fantastic

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2013 NEW

Booking this hotel as a couples get away, travellers will not be disappointed. Due to the location you need a car or taxi to get into Hastings itself or to Battle which is approximately a mile away. This means that you feel completely secluded and away from it all. The hotel is set in lovely grounds with tennis courts, a... More

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Eastbourne, United Kingdom
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 11 May 2013

We popped in for a drink here a month or so ago. We were not dissapointed with the choice or drinks in the bar or the cost which is reasonable. There were a few issues which we would like to bring to the managers attention - the TV in the bar was very loud and the cables were hanging the... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 9 May 2013

We booked a spa weekend here through Secret Escapes. It was our first ever spa weekend. The hotel was fabulous. We were checked in very quickly and our bags were taken up to the room for us whilst we had lunch. [Thank you to the manager for this!] The room was much bigger than we expected. The bed was extremely... More

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london
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 6 May 2013

This hotel is beautiful and the spa and gym seem nice. The building and surrounding grounds are peaceful and gorgeous. When you step inside -the hotel lets you down as soon as you climb the steps. The bed was so uncomfortable, the bathroom was a bit moldy in the corner, The bedding feels cheap. I am only outlining these details... More

Was this review helpful? Yes 1
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review
17 May 2013

Dear mle_webb Many thanks for your recent review and I am delighted to hear that you had a fabulous time with friends despite the issues which you have raised. I would have welcomed the opportunity to speak with you during your stay and had we been given the opportunity, perhaps could have arranged a room move. Unfortunately, I was not... More

england
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 6 May 2013

I have always found banatynes to be very good considering the amount of clientele the therapists have to treat every day some of whom are very rude, demanding a harder pressure is fine but the therapist can only be as firm as she can when in fact the pressure should not be really firm if you would like anything firmer... More

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Morden, United Kingdom
1 review
4 of 5 stars Reviewed 28 April 2013

I booked a spa weekend away for my long suffering wife and myself for a weekend of pampering and indulgence. We booked the accomodation online with a view to enjoying the spa facilities and treatments upon arrival. At check in on fri afternoon we ventured over to the health club and spa, only to be told that all treatments were... More

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ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review
13 May 2013

Dear Pat F Many thanks for your review following your recent stay with us. I am delighted that you enjoyed your hotel stay but am sorry to hear of the issues rergarding booking spa treatments. To avoid disappointment, it is recomended that spa treatments are booked in advance. It is our policy to advise guests of this when booking and... More

London
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 27 April 2013

So my sister-in-law and I were given a spa day with a facial and massage as part of the package. It's was a Saturday and there was a bit of a wait at reception. They also hadn't told us in our confirmation to bring towels (lucky we did) and more importantly, to bring our voucher. Now, I don't see why... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 April 2013

For our 1 year anniversary my boyfriend and I booked the dream spa break here for the 7th and 8th of April. We arrived early on the Sunday morning and checked in where they told us they had upgraded us free of charge! We waited a few moments for our room to be checked over then went up. We walked... More

Was this review helpful? Yes 1
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review
13 May 2013

Dear Smlangley Many thanks for your fantastic review following your stay with us to celebrate your anniversary. We endeavour to upgrade guests with our compliments subject to availability and I am delighted that we were able to do so on this occasion. I look forward to welcoming you back in the future. Kind regards Mark O'Reilly General Manager More

coulsdon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 April 2013

I have just returned from this hotel,and the service and staff were excellent. Especially Charlotte on reception and the manager Andrew really made us at home and his services was exceptional. The room was of high quality and the food was 5* ,we will be returning in the near future for a family spa treatments.Many thanks again

Was this review helpful? Yes 1
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review
16 April 2013

Dear adrian p Many thanks for your amazing review following your recent stay and I am delighted that you found the hotel, service and staff to be excellent. Andrew and Charlotte have asked me to pass on their thanks for your kind words and we all look forward to welcoming you back in the future. Kind regards Mark O'Reilly General... More

 
 
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Additional Information about Bannatyne Spa Hotel

Also Known As:
Bannatyne Hotel
Bannatyne Hotel Hastings
Bannatyne Spa Hastings
Bannatyne Spa Hotel Hastings, England
Address: Battle Road, Hastings TN38 8EA, England
Region: United Kingdom > England > South East England > East Sussex > Hastings
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 hotels in Hastings
Price range (per night): ₹ 8,287 - 15,805
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Experience a unique blend of luxury accommodation, great service and fine dining with Bannatyne Spa Hotel Hastings. All 41 rooms are en-suite and many overlook the colourful formal gardens. Every guest enjoys complimentary access to Bannatyne's Health Club and all rooms have free WiFi internet access. The Bannatyne Spa is ideal for bringing that little extra to your stay or relaxing after a hard day at the office. Our team will help you escape, rejuvenate and harmonise body and soul, to cleanse you of everyday stresses and strains. ... more   less 
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Bannatyne Spa Hotel
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