The ambiance of this hotel is outstanding with a splendid location in the centre of town. The decor is agreeably in keeping with the architecture.No matter who was in reception they were always extremely friendly and helpful. We had one of the larger rooms which gave two different views of the sea. It represented one of the best values for... More

This is a lovely, old fashioned hotel full of quirky, period features but with top level standards of cleanliness and comfort.The service we received from everyone at the Purbeck Hotel was outstanding, from the lovely lady on reception to the friendly waiting staff. We got an excellent rate as the hotel was quiet after christmas and would love to go... More

Very smart hotel, old fashioned character house with lots and lots of history. Sits in the centre of town up a gentle hill so easy to walk into town or to the beach to explore. The hotel sits in its own gardens with lots of nooks and crannies to explore - very peaceful. There is a separate modern hotel unit... More

From the first telephone enquiry unil checking out, the reception at Pubeck House Hotel was first class. Warm, friendly, helpful, polite - everything a reception should be - this hotel had it!. We saw about three receptionists during our visit al lof whom were excellent. PHH is not afraid of using mature staff and goodness me they reap rewards as... More

28 of us stayed at the hotel for a stroller's weekend. We all had very comfortable, spacious, clean rooms. The staff were friendly and very helpful and the food was of a very high standard. Best of all is the building itself - shedloads of history, wonderful mosiac floor in hall, breathtaking decor in the lounge. There was a wedding... More

If you like visiting old country houses you will like this hotel.Full of history and character.Our bedroom was hugh with 3 piece suite and lovely old fireplace.Tea making facilities which we like and good breakfast.Our bathroom was a bit smelly buy if we kept the fan on it was ok.Service in general was good.We ate out in town as prices... More

Just back from a three night say at this interesting hotel which could almost be a tourist attraction in its own right, adorned as it is by various artefacts imported by one, George Burt in the nineteenth century. In keeping with the rest of Swanage, it has a dated feel to it, but if you aren't sympathetic to that, you'd... More

A friendly hotel with character and good food - just what we look for in places to stay. More

What a releif it is (these days) to be on the receiving end of warm, courteous and clear telephone skills and to deal with a hotel reception where customer service is fundamentally the aim rather than merely selling a room! PH and LL has a delighful reception team and the polished telephone manner was matched in the warm, well trained... More